Medical Assistant Customer Service

Hiwot Wodgiorgis

617-***-**** ● Boston, MA ● ******@*******.***

EXPERIENCE

Driver Dec. 2005 – Mar. 2020

USA Taxi Boston, MA

• Demonstrated professional conduct with riders to deliver outstanding customer service

• Transported riders to designated stops according to their pre-determined schedules

• Maintained safe driving history with no critical incidents for over 14 years

• Planned and executed efficient routes to optimize time and fuel costs Supervisor May 2002 – Nov. 2005

The Parking Spot Boston, MA

● Provided training and instruction to parking garage attendants

● Organized and oversaw the work and schedules of parking garage attendants and security staff; ensured their work was completed correctly in a timely manner

● Assisted garage manager with disciplinary and termination steps Cashier May 1995 – May 2002

Dana Farber Standard Parking Lot Boston, MA

● Collected tickets, validated and accepted cash for parking fees

● Balanced revenue to cashier reports, reported any discrepancies (lost tickets, gate malfunctions, cash shortages, etc.)

● Monitors cars in the parking lot

● Reported incidents of vandalism or other disturbances to the Police Department

● Maintained cleanliness of booth and picked up trash in surrounding area EDUCATION

Xintra Computer Certification Center PC Technician Diploma August 1999 Newbury College Medical Assistant Program May 1992 Enoto Senior High School High School Diploma June 1980 SKILLS & INTERESTS

Route Management Communication Skills Interpersonal and Customer Service Skills Languages: Fluent in English and Amharic

Interests: Reading and World History

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