Enforcement Officer Operations Supervisor

PERSONAL/NONWORK // EXTERNAL

Ephrom L. Campbell, Sr.

Mobile 314-***-****

**************@*****.***

QUALIFICATION SUMMARY

Navy veteran and professional with more than 20 years experience in the Armored Car industry. Liaison between the customer, staff, and senior management. Proven leadership, communication, organizational, and problem solving skills.

TECHNICAL SKILLS

Microsoft Teams, Microsoft Office, Managing PNL

PROFESSIONAL WORK EXPERIENCE

Federal Reserve Bank - St. Louis (Nov. 2021 – Present) Senior Law Enforcement Officer

• Exercise absolute control of access to entrances and secured areas under your control using current admitting procedures

• Screen packages, deliveries, and baggage entering and leaving bank

• Understand all Law Enforcement post equipment, alarms, logs, and devices

• Perform building patrols within established guidelines

• Monitor and operate closed circuit TV and alarms

• Know location and demonstrate proper use of all emergency equipment

• Use computer and online tools.

Loomis Armored US – Earth City, Missouri (2000-2021) Branch Manager (Feb. 2018-Aug. 2021)

• Responsible for the overall branch staff, profit and loss, security and customers, present and future growth.

• Recruit, interview, test, select, and train operations personnel. Develop operations supervisors.

• Review staff for proper scheduling and routing off all City, Bank, ATM and OTR armored routes, to include weekend routes. Running 13 routes of 30 or more stops daily.

• Maintain appropriate route manifest.

• Establish and maintain route productivity standards.

• Develop, implement, and administer policies and procedures as directed by the District Vice President.

Operations Manager (Jan. 2015-Feb. 2018)

• Oversight and coordination of routes, dispatch, vault, and terminal operation through respective managers and supervisors.

• Oversight and coordination of maintenance of vehicles, forklifts, and other equipment.

• Ensure preventative maintenance and repairs are performed in a timely manner.

• Control costs of operation.

• Safety of employees, vehicles, and facilities through training, monitoring, and enforcement of policies and procedures.

PERSONAL/NONWORK // EXTERNAL

Operations Supervisor (Nov. 2010-Jan. 2015)

• Responsible for implementing and administering Loomis company policies and procedures.

• Monitor and control daily operations.

• Assist with long-term operation of armored car routes and the cash vault.

• Back up Armored Service Technicians, as needed.

PERSONAL/NONWORK // EXTERNAL

EPHROM L. CAMPBELL, SR. Page Two

(Professional Work Experience Continued)

Armored Service Technician (Jul. 2000-Nov. 2010)

• Drive automatic and/or standard shift vehicles from 8,000 to 36,000 pounds for a minimum of four hours per day, five days per week along designated routes, making stops at a minimum of 30 customer locations.

• Service ATM machines on a set schedule, including re-supplying, replenishing, retrieiving deposits, and monetarily balance the machines.

• Pickup and deliver customer change orders and deposits carrying a minimum of 50 pounds by hand or up to several hundred pounds by cart for a minimum of 30 stops per day for a minimum of 4-5 hours, five days per week.

• Load and unload vehicle cargo consisting of multiple bags and boxes of coins, weighing as much as 50 pounds per item, 5-6 days per week.

• Count items, recording amounts and serial numbers, sign and date receipts and manifests, sort individual cargo items by route.

United States Navy – Discharge Rank E3 Seaman (1991-1995) Hull Technician (HT) (Sep. 1991-Sep. 1995)

• Plan, supervise, and perform tasks necessary for fabrication, installation and repair of all types of shipboard structures, plumbing, sheet metal fabrication, carpentry and piping systems.

• Organize, supervise, and train personnel in maintenance and hull and mechanical repair.

• Supervise and perform tasks in procurement and issuance of supplies and repair parts.

• Instruct personnel and enforce safety and security precautions.

• Prepare records and reports, and maintain shipboard sewage systems. EDUCATION

Cleveland NJROTC Academy, Graduated 1991

SPECIAL CERTIFICATIONS

Missouri Class E driver’s license

REFERENCES

Provided upon request.

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