Front Desk Customer Support
Resume:
Lorina Dones
Pacifica, CA *****
***************@*****.***
Work Experience
Engagement Specialist
Felton Institute - San Francisco, CA
March 2022 to Present
Outreach worker walk around community making sure clients are safe provide narcan give out resources to places we're they can find housing, medical, general assistance, mental health, dental etc Front Desk Clerk
Front Desk - San Francisco, CA
March 2019 to January 2022
• Answering phones
• Pointing the guest in the right direction to supportive services Cleaning up after the guest
Volunteer
San Francisco, CA
November 2010 to December 2010
• Assisted with feeding of homeless
• Prepared and served breakfast, lunch and dinner to homeless
• Handled logistics of cleaning up after each meal Day Care Attendant
June 2010 to August 2010
• Keeping the play area safe and clean
• Monitored children throughout program to provide safety and supervision
• Maintained hygiene changing children dirty clothes and diapers
• Assisted staff with teaching curriculum with supporting child development Child Care Assistant
West Portal Playground - San Francisco, CA
February 2008 to June 2008
• Engaged children with daily activities such as sports, arts and crafts, etc.
• Assisted children with proper hygiene and nutrition by washing hands and meal preparation
• Supervised students while attending field trips and throughout daily activities Receptionist
Myeep - San Francisco, CA
January 2006 to August 2006
• Handled tasks such as answering phones, sorting mail and signing visitors in
• Provided customer support by answering questions and providing information
• Schedule appointments with customers as specified by management Education
High School Diploma
Pre-Apprentice Training Program
August 2001 to August 2017
High School Diploma
Pre-Apprentice Training Program
2001 to 2017
Five Keys Charter School - San Francisco, CA
2006 to 2010
Skills
• Nutrition
• Meal preparation
• Sales
• CPR
• Front desk
• Food preparation
• CSS
• Microsoft Office
• Cleaning
• Teaching
• Customer service
• Customer support
• Childcare
• Mentoring
• Retail sales
• English
• Logistics
• Daycare
• Marketing
Certifications and Licenses
First Aid Certification
CPR Certification
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