Customer Service Administrative Assistant
Resume:
Contact
Tucson, AZ *****
*********@*****.***
Objective
To secure a career opportunity to fully utilize my organizational, customer service, communication and management skills while making a strong contribution to the success of the company.
Education
Brown Mackie College
Speedway Blvd., Tucson, AZ
GPA 3.89/4.0
Associates of Science
Healthcare Administration
Magna cum Laude
Alpha Phi Beta Kappa
Honor Society
Experience
June 2022 to September 2022
Fred G Acosta Job Corps
TABE Administrator/Scheduler TABE is a diagnostic test used to determine a person's skill levels and aptitudes. Many companies use it in hiring, promotions, or for selecting employees for training programs for skilled positions. This is required for all enrolled students to achieve higher levels of education prior to securing a career position in which they have trained for. Attended weekly scheduling meetings and created student class schedules accordingly. Corresponded with staff and students advising testing appointments and their updated schedules weekly.
November 1, 2021 to June 2022
STS Administrative Assistant – Support to Dept. Director in Student Training Services. Coordinated Director’s schedule and appointments. Acted as liaison between designated supervisors within the dept. and other center staff. Organized (Clerical and Administrative duties; typed correspondence, emails and reports); verbal and written communication. Prepared special reports, files and records; maintained databases and spreadsheet files. Time management and problem solving. Provided positive service to students and staff.
July 9, 2021 to November 1, 2021
Express Employment Professionals- Tucson, AZ
Assigned as the ASD Administrative Assistant with Fred G Acosta Job Corps. Assisted ASD Director in providing clerical duties for department. Monitored/scanned completed COVID Sanitizing Logs into spreadsheet and
filing for auditing purposes. Weekly Staff Meeting Minutes and distribution to team. Worked in Procurement assisting the Purchasing Agent updating files and vendor documents. Scanned completed ROG’s, updated PO/PR log with order info; entered Tradogram orders as requested. Followed up on any requests. Also had taken on sharing responsibilities in the CTS dept. working with the CTS Clerk updating student files, both paper files and digital documentation to ensure current data was entered. Also, assisted new CTS Specialist in organizing her office filing system.
January 2021 – May 2021
Assigned as Human Resources Generalist with Fred G. Acosta Job Corps. I
assisted the HR Manager in handling new hire files and confidential information. Collected needed signatures from various department heads; confirmed time sheets completed and submitted on time. Screened calls both internal and external. Kept all records organized by related files and/or binders and the various forms employees’ request. Worked on spreadsheet reports as directed.
Key Skills
Management/Supervisory
Bookkeeping/Accounting with QuickBooks changes from various
Professional Communications Proficient Computer Skills .
(MS Office Word, Excel, PowerPoint
And Outlook).
Customer Service Relations
Front Office Operations
Certifications
CPR Certified
ACLS Certified
TABE Administrator Certified
Other Work Experience
Mariposa Medicare Solutions, LLC – Tucson, AZ 2018 – 2020
Created database in Excel for confidential client listing. Co-ordinated marketing strategies with Agent. Created, maintained all mailing lists. Support in applications, commissions and status changes from various health companies represented by agent.
Stonegate Ventures, LLC – Tucson, AZ 2012 – 2018
Office Administrator/Bookkeeper. Provided quality customer service. Served as liaison between owner, staff and customers. Directed daily operations throughout the facility. Proficient in POS software & security. Coordination of Marketing strategies. Daily updates for invoicing, balance sheets, and banking transactions. Maintained sales activities, accounting entries, payroll and taxes through Quickbooks. Excellent follow up on weekly goals
Brown Mackie College: Career Service Advisor (while attending classes).
American Cancer Society: Recruiter in specialty sales/marketing.
Hilson Electronics, Inc.: Co-owner/Manager of Manufacturing Micro
Circuitry facility.
Sharda’s Quarter Horses: Operated, bred, raised, trained quality Quarter
Horses for show and pleasure riding.
References
Available Upon Request
Contact this candidate