Center Representative Customer Service
Resume:
Diamond Kemp
IT TECHNOLOGY ONLINE
Astute Call Center professional offering polished communication skills.
Brings excellent in bound organizational skills and talent for overcoming
customer objections. Self-motivated and true team player.
Knowledgeable and dedicated customer service professional with
extensive experience in Type industry. Solid team player with outgoing,
positive demeanor and proven skills In establishing rapport with clients.
Motivated to maintain customer satisfaction and contribute to
company success. Specialize in quality, speed and process
optimization. Articulate. energetic and results-oriented with exemplary
passion for developing relationships, cultivating partnerships and
growing businesses.
Work History
2014-06 - Call Center Representative
2022-04 Wells Fargo Capital Finance. Lubbock, TX
+ Boosted customer service satisfaction ratings
through consistent quality control
* Assisted customers by answering questions and
responding to inquiries.
+ Resolved concems with products or services to help
with retention and drive sales
+ Placed outbound customer service or customer
satisfaction calls to follow up on issues.
Education
2014-05 - High School Diploma : General Studies
ant7-0s Ash School - Plainview, Tx 79072
* Awarded Mathematics Excellence Award
Contact
Address
Plainviee, TX, 79072
Phone
************@*****.***
Skills
Documentation and
reporting
00000
Excellent
Customer service
optimization
eccece
Excellent
Customer support
0000
Very Good
Performance improvement
eccee
Excellent
Answering questions
E-commerce
Very Good
Complaint resolution
Technical Support
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