Customer Service

Antonie Therese Josephine de Faria e Castro

*** * ******** ** *******, Arizona, 850**-***-***-*** 9 *********@*****.**

Objective

To pursue utilizing my skillset as communicator and producer for Social Media content, while helping companies needs, management and to meet long-term goals.

Education

•Arizona State University I Biological Sciences I 2023

•Chaparral High School, Scottsdale, Arizona

Experience

February 2020 – now

Head Horse Trainer I German Sporthorses I Cave Creek, AZ

I trained my own clients, rode horses and trained them to any wished level and taught the owners / my clients how to ride and handle their horse. I also managed the horses fitness, stalls and training- and show schedules.

January 2020 – April 2020

Server I Culinary Dropout I Scottsdale, Arizona

I serve tables and made sure they got everything they needed. Other tasks are running food and customer service via the phone.

February 20202 – Current

Rodan and Fields I Sales Represantative

I sell Skin care lines to women and men. I get asked or tell people about my skin care experience and tell people about R&F.

February 2019 – March 2020

Cashier I Farm and Craft I Scottsdale, Arizona

I work as a cashier and serve people food as well as drinks. Besides I manages to-go orders and led expo, which is making sure the ordered food comes out to the tables right and I finish up dishes, for example adding missing sauces or adding herbs on a dish to decorate it.

April 2019 – February 2020

Professional Horse Trainer’s Assistant I Scottsdale, Arizona

I work for the head trainer/owner every day and train her clients horses, as well as teaching the clients. Other tasks I have are teaching people how to handle and take care of horses and how to properly ride and teach a horse. I also help teach and ride for the head trainer at shows and teach the clients, as well as hauling horses from the barn to other places, such as shows.

December 2017 – March 2019

Professional Horse Trainer’s Assistant/Manager I Scottsdale, Arizona

I work as an everyday horse trainer’s assistant. My tasks are training horses for clients, as well as teaching clients and helping them get ready for horse shows, in and out of state. I also help managing the barn and am in full charge when the head trainer is out of town. In addition, I train people at horse shows and coach them to have a successful test and help people understand horsemanship and how to properly ride a horse.

May 2018 – December 2019

Server / Bartender Benedict’s Catering Scottsdale, Arizona

I work different events including private parties and business dinners. My tasks include; serving food and drinks to guests and working at the bar as a bartender.

September 2017 – June 2018

Server Arizona Taste Catering Scottsdale, Arizona

I worked many different events including weddings, private parties and business dinners. My tasks included; serving food and drinks to guests and making sure they were satisfied.

September 2016 – April 2018

Nanny Florez family Scottsdale, Arizona

I watched three children, twins and a new born baby. I drove the kids to school and to their activities. I cooked them food and did their laundry. I also taught the kids how to ride their pony.

February 2014 – June 2018

Horse Trainer I Guido Sporthorses and Sales I Wiesbaden, Germany

I trained horses on all kinds of levls, as well as handling and shipping them. I also competed horses on all kinds of levels, up to the FEI Grand Prix level

Awards & Acknowledgements

•Peer mediator in Middle and High School in Germany

•Class representative in Middle School

•Horse of the Year Champion of Zone 8 in 2017 and 2018

•HITS Grand Circuit Champion in the low and high Children / Junior Jumpers in 2019

•Silver Medal Team Champion of Zone 7 & 8 in 2018

•Arizona Reserve Champion of the Year of the high and modified Junior Jumpers in 2019

Other skills

•Fluent in German, English, can have a conversation in French

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