ND Nicole Damon

Tonawanda, NY ***** 716-***-****

adsr0c@r.postjobfree.com

PROFESSIONAL

SUMMARY

Flexible clerk offering 21 years of experience facilitating operations in transportation office settings. Leverages skills for efficient office operation. Organized and attentive professional with demonstrated talent in administrative support.

SKILLS Data Entry and 10-Key

Google Drive

Records Management Software

Imaging Software

Customer Inquiries

Data Gathering

Critical Thinking

Data Recording

Outgoing Mail Preparation

Shipment Arrangements

Record Sorting and Filing

Assisting Dispatch

Customer Transactions

WORK HISTORY OPERATIONS CLERK 03/2001 to CURRENT

Tforce Freight Tonawanda, NY

Provided clerical support to company employees by copying, faxing and filing documents.

Responded to inquiries from callers seeking information. Received and routed business correspondence to correct departments and staff members.

Monitored premises, screened visitors, updated logs and issued passes to maintain security.

Drafted professional memos, letters and marketing copy to support business objectives and growth.

Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff. Managed multiple projects simultaneously using organizational and analytical skills.

Handled client correspondence and tracked records to foster office efficiency.

Informed and supported business leaders through consistent communication and administrative support duties.

Fostered operational efficiency and compliance with company policies through effective coordination of office activities. EDUCATION Associate of Arts Business Management 05/2014 Erie Community College, Buffalo, NY

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