MATTHEW BOWMAN

*** ******* **., **** ***., PA ***08

adsqy3@r.postjobfree.com

412-***-****

OBJECTIVE

To secure a challenging position with a reputable organization that allows me to expand my learnings, knowledge and skills all while being able to apply my experience from previous employment.

EXPERIENCE

Amazon

Operations Manager August 2020 to Present

Lead large scope projects with building and regional impact

Build and execute productivity plans through forecast reviews, determining productivity requirements

Manage safety, quality, productivity and customer delivery promises

Collaborate with all support teams to meet business objectives

Support, mentor and motivate salaried and hourly work force.

Oversee operational teams of up to 500 employees including hourly and salaried leaders.

DHL Express

Station Manager December 2015 to August 2020

Provide professional operational and management support to entire staff

Work with Labor management and Local Union to negotiate CBA.

Ensure Safety, Security, Global Regulatory and company policies are communicated and followed

Develop operational and financial plans and budgets based on company goals and objectives

Collaborate with Sales Management to promote strong sales growth

Ensure compliance with import/export regulations, duties and tariffs

Responsible for hiring, coaching and developing team

Assign work, set completion dates, review work and manage performance in accordance with organizational policies, procedures and performance management processes

Clean Care Textile Systems

Director of Service Operations January 2010 – December 2015

Provide professional operational and management support to entire staff

Work with Labor management and Local Union to negotiate CBA.

Oversee top 50 revenue customers in the tri state area

Collaborate with Sales Management to promote strong sales growth

Work closely with 5 District Managers to ensure customer relationships and built and maintained

Review all customer contracts to ensure accuracy and transparency

Work closely with VP of Operations on union contract negotiations

Oversee multiple company acquisitions in which smaller companies were purchased

Clean Care Textiles Systems

District Manager – April 2004 January 2010

Provide operational and management support to entire staff

Oversee 10 Route Service Representatives

Responsible for maintaining the highest levels of quality and service the industry has to offer

Build and maintain relationships with new and existing customers within a designated territory

Completed an entire reroute structure of the company to ensure maximized production and revenue all while minimizing costs (i.e. overtime, fuel consumption and vehicle expenses)

FedEx Ground

Operations Manager June 1998 - April 2004

Provide operational and management support to entire staff

Supervise 20 Independent Contractors to ensure company policies are followed

Maintain safety and security policies

Responsible for DOT files and upkeep on maintenance

Coordinate the loading and unloading of 1.5 million packages annually

Responsible for hiring and training of all new package handlers

Track and communicate company KPI’s and how the team would perform on a daily basis

EDUCATION

Saint Vincent College

Latrobe PA 1994 – 1998

Bachelor of Science in Finance

Concentrations in Finance and Business Management with a Cumulative GPA of 3.0

AWARDS AND ACKNOWLEDGEMENTS

Completed a 6 week 21st Century Management class with a concentration in Leadership and Respect with Results mentality in 2017

FedEx Ground Employee of the Month April 2001

FedEx Ground Central Region Wall of Fame Winner April 2001

Certified CAT6 Hazardous Materials

Proficient in all Microsoft Office and Windows based programs along with extensive knowledge of Salesforce.

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