Customer Service Pharmacy Technician

License and Certifications:

PTCB Certified Pharmacy Technician, No. 600************, Exp: September 30, 2022

Professional Experience:

CVS Caremark, CT

May 2018 to current

Pharmacy Technician

• Testing various systems and programs to ensure they are working properly

*Relocated to Jackson, TN

HCS Healthcare, FL

August 2017 to May 2018

Pharmacy Technician

• Review and process prior authorization requests using systems DPAS and IDX

• Answer inbound and make outbound calls when needed

*Relocated to Houston, TX

City Pharmacy, Jeanerette, LA

August 2014 to September 2016

Pharmacy Technician

Performed various technician duties

Prepared medications

Assisted with customer service of insurance claims

Ordered medication

Contacted insurance companies for prior authorizations

Processed 100-200 prescriptions daily

Register skills

Wal-Mart, Lafayette, LA

October 2012 to November 2014

Pharmacy Technician

Various technician duties

Averaged 50-60 inbound calls daily

Processed 250 prescriptions daily

Prepared medication

Assist with customer service of insurance claims

Order medication

Register skills

Terrebonne General Medical Center, Houma, LA

September 2012 to September 2013

Pharmacy Technician

Various technician duties

Preparation and delivery of medication

Cypress Bayou Casino, Charenton, LA

June 2009 to October 2012

Soft Count Clerk

Empty slot machines

Count money

St. Mary Parish Drug Court, Bayou Vista, LA

April 2009 to September 2012

Clerk Typist II

Answer telephone and accept client's excuses

Prepare client's drug screen forms for daily drug screens

Prepare monthly drug screen calendar

Keep a list of supplies needed with current prices

Keep staff personnel folders up to date

Prepare weekly deposits and monthly deposit reports

Education:

Pharmacy Technician Certification, South Louisiana Technical College, New Iberia, LA

High School Diploma, Centerville High School, Centerville, LA

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