**********@*****.*** 770-***-****
JP
OBJECTIVE
A hardworking individual
thriving on excellence by
offering services in a
professional helpful manner.
Highly organized and efficient
in fast-paced multitasking
environments, able to
prioritize effectively to
accomplish objectives with
creativity and enthusiasm.
Excellent customer service
and goal-oriented team player
with a strong work ethic. Fast
learner, self starter with
exceptional interpersonal and
communication skills.
SKILLS
Customer Service
Time Management
Problem-solving
Microsoft Office Suite
Cashier
Data Entry
Patient Care
CPR and First Aid Certified
American Red Cross
Certified Nursing Assistant License
State of Georgia
JASMINE A. PYLES
CUSTOMER SERVICE REPRESENTATIVE
EXPERIENCE
WAREHOUSE ASSOCIATE • STITCH FIX • SEPTEMBER 2020 – CURRENT
• Utilized warehouse equipment and tools properly to increase productivity, efficiency, and safety.
• Maintained a safe and clean work environment by keeping shelves, pallet area, and workstations neat; maintaining a clean shipping supply area; complying with procedures, rules, and regulations.
• Sorted, distributed and labeling, staging and transporting products, and deliver them to the proper location.
CERTIFIED NURSING ASSISTANT • HOME INSTEAD SENIOR CARE• APRIL 2018
– SEPTEMBER 2020
• Assisted 10+ residents each shift with daily living activities, ensuring they were on time for meals and activities.
• Established rapport with team members, residents, and families.
• Observed physical/emotional changes, and reported patient conditions to nurses.
WAREHOUSE ASSOCIATE • AMAZON • SEPTEMBER 2017 – APRIL 2018
• Executed all activities associated with the order picking, pick replenishment, loading, shipping, and put away process.
• Assisted other departments or personnel with special projects or in emergencies as directed by the distribution center manager
• Contributed to team effort by accomplishing related results as needed
• Prepared orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in a delivery area. CUSTOMER SERVICE INTERN • VA MEDICAL CENTER • SUMMER OF 2016 and 2017
• Handled 50+ calls daily retrieving patient data, scheduling appointments
• Performed data entry, scanning, copying, and retrieval of records.
• Collaborated with the internal support team and senior leadership, helping to coordinate meetings
EDUCATION
CERTIFIED NURSING ASSISTANT LICENSE • AUGUST 2019 • WEST GEORGIA TECHNICAL COLLEGE, DOUGLASVILLE, GA
HIGH SCHOOL DIPLOMA • MAY 2017 •
DOUGLAS COUNTY HIGH SCHOOL, DOUGLASVILLE, GA
CERTIFICATIONS