Call Center Loan Processor
Resume:
Gina Shively
*************@*****.***
Fort Worth, TX 76179
Scentsy Corp.
Independent Scentsy Consultant
Sell Scentsy products via multi level marketing, hosting parties in home or online. Recruit individuals to host parties and ultimately join my team.
Self employed (Housekeeper)
Heidi White
Benbrook, TX
03/2018-11/2019
I cleaned Mrs.White's
home thoroughly from top to bottom completing any tasks that she requested in a timely matter.
Crossmark
Field Support Rep
Plano, TX
3-2007 /11-2008
Provide support to the field sales team via phone and email requests in a busy call center environment.
Work with and generate various reports. Collaborate with Retail Representatives, Rep. Supervisors, CSM, recruiting and payroll to ensure that any Sales Plan issues and general requests were resolved, documented and tracked for completion; promptly closing out the tickets.
Other duties and projects as assigned.
Wells Fargo Home Mortgage
Admin Assistant
Plano, TX
4- 2006 / 3-2007
Provide support to the field sales team via phone and email requests in a busy call center environment.
Work with and generate various reports. Collaborate with Retail Representatives, Rep. Supervisors, CSM, recruiting and payroll to ensure that any Sales Plan issues and general requests were resolved, documented and tracked for completion; promptly closing out the tickets.
Other duties and projects as assigned.
Countrywide Home Loans
Plano, TX
Admin Assistant/Jr.loan processor-assistant
1-2005/3-2006
To provide clerical assistance to the branch manager and processors assisting in ordering credit reports, title/appraisal, following up on the reports, filing loan documentation and sending notices and docs. to clients. Keeping the loan pipeline within co. and federal guidelines canceling them within the proper time frame.
Clean House Maid Service
Ft.Worth, TX
Housekeeping team lead
6-1990/2-2001
Clean homes and businesses.
Supervise a team of 2 or more people insuring the jobs were completed per company policies and procedures.
Train new employees.
Drive the co. vehicle to and from jobs.
Keeping the equipment in working order, reporting any issues.
Having access to client homes & businesses via key and or alarm codes if needed.
Education:
Azle High School
Azle, TX
1986-1990
Skills:
Exceptional customer service, Microsoft office programs, AS 400, salestrac and many more! I take great pride in any work I do.
Summary:
I am a self starter, dependable and hard working individual seeking employment with a reputable company.
References upon request
Contact this candidate