Specialist Logistics Data Entry

Linda M. La Valle

**** ***** ****** ** 763-***-**** Andover, MN 55304 *********@*******.***

Qualifications

Customer Service & Related Skills

Resourceful in solving problems & maximizing resources in a multitude of settings, including pharmacies, home goods, & other retail settings

Relates easily with all levels of co-workers & customers, from a wide variety of backgrounds, with 32 years of experience in many types of customer service, both internal & external

Skilled in handling the public with diplomacy, professionalism, and sensitivity

Quick learner, eager to further my current skills & develop new ones

Punctual, dependable, and flexible

Time management is a top priority in ANY position held, utilizing traditional, as well as new & intuitive, ways to improve with each opportunity presented

Excellent verbal & written communication skills

Committed to ensuring the best customer service experience, within the confines of company & legal confidentiality requirements

Computer/Software Skills

Extensive knowledge & interaction with the following software:

oMicrosoft Word

oMicrosoft Outlook

Moderate Experience with:

oMicrosoft Excel

oMicrosoft PowerPoint

Extremely comfortable learning new systems & computer software packages, including the ability to complete basic troubleshooting with computers & software

Extensive data entry experience using a wide variety of systems

Education/Certifications

PTSB National Pharmacy Tech Certification February 2007 – April 2011 Associate of Arts – Liberal Arts December 2005 Winona State University, Winona, MN

Work History

Rideshare Driver, Lyft, Inc. March 2019 – Current Disability Evaluation Specialist Premier Disability Services, Coon Rapids, MN Aug. 2014 – Dec. 2016 Certified Pharmacy Technician Aerotek, Arden Hills, MN Dec. 2009 – April 2010 CSR/Records Management Specialist Logistics Health, Inc., LaCrosse, WI Dec. 2007 – Dec 2009 Administrative Clerk (Tomah VA Assignment) TPS, Inc., Middleville, MI June 2007 – December 2007 Certified Pharmacy Technician, Walgreen’s, Viroqua, WI July 2006 – May 2007 Administrative Assistant to R&D (Organic Valley Assignment), Express Personnel, Feb 2006 – July 2006

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