Data Entry Service Representative

**** ****** **. ******, ** ***** 585-***-**** **********@*****.***

Denise M Remington

Objective

Obtain Administrative/Warehouse position.

Summary

Results oriented professional with over 20 years of service experience with inventory management, IT, and health care environments

Innovative problem solver and critical thinker, able to see both the business, personal and technical sides of an issues

Proven leadership, negotiation, and problem resolution abilities

Exceptional communication skills, both oral and written

Experienced with inventory and asset management, team management, varied technical and service training, as well as New York State Licensed Practical Nurse accreditation

Licensed Practical Nurse

Administration of prescribed medications

Transcription of Doctor orders

Complete adherence to all documentation of changes in Residents

Daily narcotic and pharmaceutical inventory auditing

Dressing changes and vital signs

Supervisor duties

Customer Service Representative

Scheduled trucks to pick up and deliver merchandise

Facilitated customer and driver satisfaction resolving issues in a timely manner

Help Desk Technician

Identify, diagnose and resolve various issues from Gateway/EMachines customers with a high focus on quality and resolution

Utilization of soft skills and consultancy to achieve desired resolution in a timely manner

Maintained a CSAT (client satisfaction rating) of 90% or above

Administrator/Data Entry

Entered prescription claims, maintained billing and collection Medicare files

Prepared documents for data entry, reconciled daily lock box

Assisted in Training of new staff

Order Services Coordinator

Reconciled and maintained all internet order activities including POS and repack orders

Maintained inventory transfers and adjustments to insure accuracy, availability of inventory

Responsible for package availability component issues, checking of production, and variences in finished product

Corrected loading patterns for orders

Assisted supervisors with day to day office responsibilities

Shipping/Dispatch

Ran required pick lists and bills of lading for orders

Computer Departmental Support

Executed all computer related daily invoicing, accounts payable, timecards and payroll, daily accounts receivables, bank reconciliations and month/year end processing

Monitored operating systems to ensure efficient performance, ran daily and monthly backups as required

Executed problem resolution for departmental computer issues, set up and installation of hardware/software equipment

Employment History

Licensed Practical Nurse

01/2008-02/2017

Priority Transportation

09/2005-12/2006

SGL/Gateway/EMachines

09/2004-09/2005

Nesco Resources

06/200*-**-****

Genesee/High Falls Brewery

02/1990-02/2002

References

Available upon request

09/2004-09/2005

Contact this candidate