Graphic Designer Customer Support
Resume:
Raphael Agboli Mends
Email: **************@*****.***
NewYork, NY
Oct 2020 -Present
Responsible for making ad preparing screens, setting up and adjusting the screen printing press for proper registration and optimum press speed.
Operate a screen press to print on various types of substrates, printjobs including (6) multicolor jobs and
difficult inks.
Inspected and examined printed products for print clarity, color accuracy, conformance to specifications,and external defects.
Designing screen patterns according to customer specification.
Selecting screen size, decreasing agents and emulsion coatings.
Installing and repositioning screen printing plates and pressure roles.
Drying, folding, and packaging completed articles after the run.
EZY Company Bronx, NY
Valet Parking Supervisor Apr 2019 - Oct 2021
Greet customers and open their car doors.
Take numbered tags from customers, locate vehicles, and deliver vehicles, or provide customers with
instructions for locating vehicles.
Direct motorists to parking areas or parking spaces, using hand signals or flashlights as necessary.
Patrol parking areas in order to prevent vehicle damage and vehicle or property thefts.
Park and retrieve automobiles for customers in parking lots, storage garages, or new car lots.
Issue ticket stubs, or place numbered tags on windshields, and give customers matching tags for locating
parked vehicles.
Calculate parking charges, and collect fees from customers.
Dr. Jays Ladies Bronx, NY
Assistant Floor Manager Sep 2019 - Feb 2020
Managed work flow to exceed quality service goals.
Maintained up-to-date knowledge of product and service changes.
Developed highly empathetic client relationships and earned a reputation for exceeding service standard
goals.
Followed-through on all critical inter-departmental escalations to increase customer retention rates.
Identified individual development needs with appropriate training.
Trained staff on operating procedures and company services.
Scheduled staff shifts to cover peaks and lulls in customer inquiries.
Facilitated inter-departmental communication to effectively provide customer support.
EDUCATION
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY Kumasi, Ghana
Completed coursework towards Bachelor of Science (B.S.) Political Science
(Aug 2006-July 2011)
ADDITIONAL SKILLS
Clerical Skills, Computer Skills, Prepress, Adobe InDesign, Layout Design,Logo Design, Graphic Design,
CERTIFICATIONS
Driver's License D, CLP Class A with all Six (6) endorsements including Passenger/Bus, School Bus, Tanker, Hazmat, Air Brakes, Combinations and Doubles.
Bronx, NY, 10475 646-***-**** **************@*****.***/ ******@******.***
EXPERIENCE
Direct Print
Graphic Designer
Screen Printing
140 Elgar PL, APT 3J
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