Customer Service

**************@*****.*** 864-***-**** Piedmont, SC 29673

PROFESSIONAL SUMMARY

Motivated employee learns quickly in fast-paced, high-volume environments. Works well with others and excels in customer service. Maintains open availability and flexibility to work various shifts. WORK HISTORY

Contour South. Piedmont, SC

Assembly Line Worker 07/2021 - Current

Assembled foam products on an individual assembly line. Responsible for all consoles that were sent out of the location. Learned and maintained the different versions of each console and the parts needed to complete them.

Amazon VCS. Piedmont, SC

Blue Badge Customer Service Associate 10/2014 - 04/2021 Dollar Tree. Junction City, KS

Shift Manager 08/2013 - 09/2015

SKILLS

EDUCATION

Palmetto High School

Williamston, SC

High School Diploma

Developed and actualized customer service initiatives to decrease wait times.

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Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

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Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

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● Maintained a professional setting in a work from home environment Excelled in every store position and regularly backed up front-line staff.

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Managed schedules, accepted time off requests and found coverage for short shifts.

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Trained and mentored new employees to maximize team performance.

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Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.

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● Dependable and Responsible

Verbal and Written

Communication

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● Employee Training

● Problem Resolution

● Attention to Detail

Chrystie Commons

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