Sales Associate Customer Service

Eibar Villalobos 602-***-**** ****************@*****.***

Education

Associates of Arts, General Studies 08/2016 - 05/2018 Phoenix College Phoenix, Arizona 3.4/4.0

· Dean’s List: Fall 2018, Spring 2019

Bachelor of Arts, General Studies (Minor in Organizational Leadership) 08/2020- 05/2022 Arizona State University Phoenix, Arizona 3.6/4.0

· Dean’s List: Spring 2020, Fall 2021 Summa Cum Laude Experience

Sales Associate, Big 5 Sporting Goods 07/2017 - Present Phoenix, AZ

● Proactively greeted and assisted customers on the sales floor with questions and concerns leading to customer satisfaction

● Unloaded merchandise weighing 45-100 lbs., stocked, organized, and tagged new products in compliance with store policy to drive product appeal

● Communicated with the management team regarding customer requests and vendor-related concerns

Valet, Towne Park 01/2018 - 12/2020

Phoenix, AZ

● Parked Cars and assisted hotel guests with bags and directions.

● Upheld quality service standards for all performed tasks by adhering to

● Organized and executed large-scale events.

Canvasser, LUCHA 08/2016 - 12/2016

Phoenix, AZ

● Developed professional presentations and educated the public to promote civic engagement issues and events

● Engaged in the face-to-face in order to identify and start conversations with the community.

● Met weekly with team leads to develop and plan events. Organized weekly volunteer canvassing groups

Skills

• Fluent in English and

Spanish

• Google Applications

• Proficient in Microsoft

Office Suite

• Customer Service

• Reliable and

Dependable

• Outstanding

Interpersonal skills

• Ability to prioritize and

manage various projects

and deadlines

• Leadership Experience

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