Service Representative Customer
Resume:
OBJECTIVE
To obtain a position with a company where my knowledge and experience can be utilized to work remotely.
COMPUTER SKILLS
Windows 95, 98 & XP
Microsoft Office
Adobe Acrobat
Microsoft Excel
Microsoft Word
Microsoft Outlook
PROFESSIONAL EXPERIENCE
Art Van Furniture
7/2018 – 8/2021
Naperville, IL
Customer Service Representative
Customer Service Representative
Assist company with monthly accurate audits.
Provide valid customer service
Received inbound and made outbound calls to clients/customers
White Barn
4/2016 - 6/2018
Naperville, IL
Customer Service Representative
Customer Service Representative
Assist company with monthly accurate audits.
Provide valid customer service
Received inbound and made outbound calls to clients/customers
Organized and Take inventory of store items for restock.
Toyota of St. Croix
9/2005 - 12/2015
(St. Croix, USVI)
Warranty Specialist/ Service Writer
Warranty Specialist/ Service Writer
Registered vehicles as needed per customer.
Submitted warranty claims for payments. Closed out repair orders for payments to be rendered.
Performed light filing and clerical duties as to work satisfaction
Innovative Community Technology Services
2/1999 - 08/2005
(Hampton, Virginia)
Administrative Registrar
Receptionist
Prepared monthly audits.
Handled customer’s inquiries concerning enrollment, billing, and scheduling of classes.
Provided administrative support to Admissions.
Schedule appointments. Represented at educational recruitment fairs.
Created monthly reports relevant to each position.
Prepared requisitions for refund checks.
Recorded and deposited all daily accounts receivables.
Maintained student records.
Responsible for all database entries relevant to students including start and completion dates, payments on account, class schedules and test results.
Ticketmaster
12/1995 - 1/1999
(Virginia Beach, Virginia)
Customer Service Representative
Customer Service Representative
Received incoming calls regarding entertainment events.
Answered necessary questions, resolved issues, and research upcoming events.
Sold company merchandise and products.
AMR Services, Inc.
11/1993 - 10/1995
(St. Croix, USVI)
Security Screener
Security Screener
Screened all passengers, appurtenances, and luggage.
Checked airline tickets and tagged all bags.
Operated metal detectors and x-rays inspection systems. Provided professional customer service.
EDUCATION
Art Institute of Fort Lauderdale
Associate of Science – Interior Design
Fort Lauderdale Tampa, Florida
Certificate of Completion
Diploma - 6/1993
St. Croix Central High School U.S.V.I
Diploma
Diploma - 6/1990
SUMMARY OF QUALIFICATIONS
Hardworking dedicated individual with a desire to excel
Good written and oral communication skills
Excellent Time Management Skills
Great Interpersonal Communication Skills
Professional and personal references available upon request.
Contact this candidate