Center Representative Customer Service
Resume:
Ashley Twyman
The Race Track Industry allows the joy of living to work
Peoria, AZ 85382
***********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Clubhouse Server & Concessions Bartender
Turf Paradise
September 2018 to Present
• Currently on leave due to Coronavirus
• Phenomenal customer service to each and every guest
• Serving food and beverages to customers in a timely fashion making sure they are having an excellent experience
• Making reservations on busy days
• Upselling item menus accordingly
ELL Instructor
PEORIA UNIFIED SCHOOL DISTRICT - Peoria, AZ
October 2019 to March 2020
-tutor K-5 in reading,writing, and speaking English
-recess and lunch duty
-art and reading projects
Seasonal
Wells Fargo
June 2019 to September 2019
Student Loan Origination
• Document complaints and provide customers with exceptional C.A.R.E service
• Conducted credit pulls while protecting customers personal information
• Outbound calls to confirm status of application
• Inbound calls for new student loan applications
• Explain loan details, interest rates, and repayment terms Inbound Call Center Representative
PetSmart Corporate Office
June 2016 to June 2017
• Great customer service making hotel reservations for pets
• Making sure to upsell various packages
• Be able to cater to an animal for room service
• Top on sales because of great customer engagement Administrative Assistant
Delaware North - Glendale, AZ
February 2017 to April 2017
Spring training at camelback ranch suites was assistant to Mina Azim for Chicago White Boxs Suite attendant supervisor
Ordered needed materials for kitchen staff
Helped with hiring packets
Schedule interviews
Answered emails and calls
Set up schedules and meetings
Ran errands to stores, bank,and post office
Credit Repair Specialist
Progrexion
January 2015 to March 2017
Learning about credit management, helping myself and others get negative items off their report taught client about credit laws
Education
Associate in Arts
Paradise Valley Community College
December 2017
Skills
• Loan Origination
• Bartending
• Serving Experience
• Upselling
• Loan Officer Experience
• Banking
• Tutoring
• Microsoft Excel
• English
• Credit Analysis
• Financial Services
• Management
• Cold Calling
• Account Management
• Sales
• Sales Management
• Microsoft Outlook
Contact this candidate