Kinza Martin

A collaborative multi-skilled administrative assistant who is committed to quality performance, vision, and organizational mission. Believes in taking a chance as “life is all about chance.” An effective problem-solver who takes pride in creating win-win outcomes.

Calgary, AB T3G 4A4

403-***-****

adsqfl@r.postjobfree.com

www.linkedin.com/in/kinza-martin

EXPERIENCE

McDonalds, Calgary, AB

Team Leader 2017- ongoing

Effectively trains and supervises new staff to meet deliverables and delegates tasks accordingly

Greets customers in a friendly and courteous manner to create a positive atmosphere, and assist individuals with customer-related questions

Demonstrates attentiveness by promptly responding to a client’s needs and always displaying a friendly and personable attitude

Participates in meetings and voices concerns as well as suggestions for improvements

Maintains a positive attitude and high level of professionalism when customers bring forward complaints and concerns

Bow valley College, Calgary, AB

Volunteer 2018-2019

Taught basic computer science to LINC students

Created and maintained friendly and engaging environment where 20+ students felt comfortable to ask questions and were therefore able to meet targets

Developed plans and prepared students for emails and assist them in MS word assignments.

Assisted teacher in helping students and teach 20+ students’ emails, MS Outlook, Microsoft PowerPoint, and MS word

Bow valley College, Calgary, AB

Peer mentoring 2019

Tutored Computer Science to numerous academic upgrading students which increased their grades in assignments

●Provided effective assistance in Excel assignments

●Ensured students followed ethical guidelines with respect to plagiarism

Collaborated with teacher to instruct 20+ students MS Excel

Circle K convenience store, Calgary, AB

Cashier 2017

Processed cash and credit/ debit transactions

Welcomed guests into the store and assisted guests with purchases and inquiries

Answered phone calls, regularly stocked shelves and performed other required duties

EDUCATION

ASDA Program at TIES, Calgary

Administrative Professional Certificate

March 2022-Ongoing

12 weeks of online classes and 80-hour volunteer work experience practicum with strong preparation for a digitally oriented business environment

Southern Alberta Institute of Technology, Calgary

January 2021 — August 2022

Diploma in Information Technology - Software Development

Graduated in August 2022- GPA: 3.5

SKILLS

●Proficient with computer and technology, including:

Microsoft Office Suite

MS Teams

Zoom

Google Drive, Sheets, Slides, Docs, etc.

●Able to think of ideas to creatively solve problems and that can lead to improved services

●Able to mediate tense situations and disruptions in the workplace while remaining composed

●Highly efficient and productive with multiple tasks

Marketing skills

LANGUAGES

●English

●Urdu

●Hindi

HOBBIES/ INTERESTS

●High interest in Information technology and Art

●Writing Novels

●Learning coding

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