anita brown
Customer assistant
Mesa, AZ *****
*************@*****.***
Several years experience in customer service from call centers in bound and out bound, problem
solving, assistance and cashiering. Also experience in retail detailing stocking cleaning opening and
closing.
Have experience with non refrigerated box trucks and vans. Good drivers license with 5 yrs clean
driving record. Also at least 5 yrs good background check. Also driving crews to locations for railroad
crews as well as destinations for passengers.
Authorized to work in the US for any employer
Work Experience
Crew Driver
HALLCON - Phoenix, AZ
August 2022 to September 2022
Drive railroad crews to their sites or locations to switch crews for trains. Also to take them to pick them
up from motels. Assist crews along the tracks so they can do their maintenance and switch tracks for
cars as needed. Otr in Arizona from Tucson to Williams Arizona.
Customer Service Associate
WSS Shoe Store - Mesa, AZ
April 2021 to September 2022
Cashier customer service stocking ordering closing opening cleaning and unloading shipment.
Cashier
Harbor Freight Tools USA, Inc. - Mesa, AZ
April 2018 to April 2021
Open and close store clean areas throughout stores front face stock and restock empty areas, read
a planogram as well as use computer system and various internet connections inside stores computer
functions to find stock and its pricing. Assist customers in the purchase of products as well as understand
extended replacement plans and paid memberships.
Cashier
Dollar Tree Store - Arroyo Grande, CA
December 2016 to April 2018
Assist customers in cashing it their purchases as well as clean up stock front facing it. Cleaning store
prior to opening and after closing.
IHSS worker
In home support services - Arroyo Grande, CA
April 2015 to September 2016
Assist elderly, disabled and recovering adults with everyday tasks, and help with errands as well as
transport and assist to getting to appointments.
account manager
west business solutions - Mesa, AZ
April 2014 to September 2014
Responsibilities
To solve problems for former clientele and bring them happily back on board to our company
Accomplishments
Was a valued on time worker that gave extra when able to
Skills Used
The ability to multitasking on computer and brain functions such as quick math and verbalizations to
calm irate customers.
porter
fitness evolution - Mesa, AZ
March 2014 to April 2014
Responsibilities
Clean all equipment floors and locker rooms of facilities and to restock all supplies on exercise floors.
Accomplishments
worked hard thorough cleaning and also was on time dependable worker
Skills Used
that I can manage myself with little instructions once I knew what was expected of me
busser
red mountsin cafe - Mesa, AZ
October 2013 to March 2014
Responsibilities
To reset clean tables for next customer also to clean restrooms and to help servers with drinks condiments
etc for customers
Accomplishments
I was appreciated for being fast and a hard worker. Also for the extra cleanings which were needed.
Skills Used
Showed that I am a fast hard worker with the ability to see if I can do something beneficial to where I
work when time is slow.
Customer Service Representative
Desert valey air - Mesa, AZ
October 2012 to May 2013
Gather new customers for an air conditioning company as well as assist present customers with scheduled
maintenance. And also with any complications in services and charges.
kennel technician
humane society of southern arizona - Tucson, AZ
April 2011 to June 2012
Responsibilities
Clean all parts of kennel and put fresh linens and fresh food and water in specified for each animal
according to health or dietary instructions. Also able to take care of and help vet techs with any medical
care.
Accomplishments
helped clean up a severe outbreak in a medical ward for recovering animals and was awarded an
appreciation ward for helping to get the laundry at time caught up and ahead for them.
Skills Used
learned to handle various chemicals and also various medical conditions and treatments and proper
handles of most domestic animals.
Education
None in Culinary arts - catering
Rio Salado College - Phoenix, AZ
2005 to 2007
G.E.D. in Education
rio salado college - Phoenix, AZ
2005 to 2005
Skills
• Customer service
• Planograms
• Kennel Experience
• Animal Care
• Animal Handling
• Catering
• Culinary Experience
• Cashiering
• Driving
• Van driver
• Delivery Driver Experience
Additional Information
With these job experiences I've learned which jobs I have an affinity for which is driving I like it a lot
and it allows me to be out and about not in store or cubicle.
I liked retail stores in the cashiering customer service departments but I found I liked being outside
more. It did give me the skills one on one to assist customers in find what they needed. Stocking
shelves it gave me the skills to know how to read labels etc. Call centers are just something that gave
me my skills for customers. But I'm not looking to further call center work now. The high stresses of
that did teach me to handle situations then but need less stressful environments.
I also have life experiences that no businesses or schools could teach. These experiences are from
everyday struggles with drug abuses, streetlife, and learning that there are consequences always in
our actions. I've learned to take a bad situation and use it to benefit and be a positive twist in my life. I
have regained alot from my time learning these jobs including driving skills from 24ft or less box truck
like uhuals, fleet vans, crew vans, and passenger car. Also know how to drive basic small box trucks
too.