Call Center Customer Support

P Vinodhini Santhoush kumar

Email ID:***************@*****.***

Contact NO: 843-***-****, 701*******

Career Objective

To obtain a challenging position where I can utilize my knowledge of networking and it should provide career growth

Opportunities to make use of my strengths and build up my career Career Summary

A skillful, dynamic and multitalented person having B.TECH in information technology .

Excellent in implementing new and innovative networking ideas in the systems.

Good in trouble shooting and maintaining the existing network systems.

Aa developing the new and smooth communication channel for a group of people .

Excellent in maintain the documents of related systems. Personal Qualities

Exceptional presentation and interpersonal skills.

Able to handle the pressure situations.

Able to work indiduals as well as in group.

Good communication skills in written and verbal both.

Dedicated towards work.

Very good teamwork ability.

Academic

B.Tech in information Technology from P.B COLLEGE OF Engineering, Irunkattukotai, Chennai with 70%.

HSLC From Government Hr.Sec.School Arumbakkam with 60% .

SSLC From Government Hr.Sec.School Arumbakkam with 70% . Technical Experience

Operating System: Windows,Windows ME,Windows XP…

Application software: Photoshop,Adobe reader, DVD Converter. Office Package: Microsoft Word,Microsoft Excel. Microsoft, Access Microsoft Powerpoint . Experience

Customer Support Eexecutive at Sundaram Finance Limited (19 Nov 2017- 04 August 2018 ) And Pace satters (09 Feb 2016-25-Aug 2016) And currently working on Tech Mahindra (08 July 2021 till).

Took inbound and outbound calls for up to 50+ members per day using computer and call center software systems.

Used to strong products knowledge and problem solving skills to assits customers concerns. Ensured accuracy of data by keeping track of all customers call via spreadsheet or company software. Project

Communication network signal for 10 people.

Developed a unique and innovative wireless network for people,It was a wireless network and useing server one to another server its work for 100 meter Extra Curricular Activities

Awarded in first place in Orientation to school .

Involved various Cultural activities held at school and college level.

Paper craft work

Area interests

Listening to music

Playing kho-kho

chatting

Personal Snippets

Father name : G Palraj

Date of Birth : 20-05-1994

Nationality : Indian

Marital Status : Married

Permanent Address : No:15 Jayalakshmi Nager 1st street, Nerkudram, Chennai-107 Language Known : Telugu,tamil,and English.

Declaration

I do here by declare that all the details given above are true to the best of my knowledge and belief. Date :

Place: chennai ( Vinodhini)

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