Thomas B. Redmon

**** ****** ******* ****

Apopka, FL 32703

407-***-****

adsq3x@r.postjobfree.com

OBJECTIVE: To acquire a position with the potential of advancement where I can utilize my knowledge and experience.

QUALIFICIATION

Highly experienced driver with over 10 years of shipping and receiving knowledge.

Excellent customer service and problem solving skills.

Great ability to understand and follow specific instructions and procedures.

Have a profound ability to resolve customer complaints and concerns.

Very strong work ethic

Certified forklift driver

PROFESSIONAL EXPERIENCE

MOTIONS INDUSTRIES – Delivery Driver / Shipping and Receiving – Orlando, FL (Feb. 2018 – Sept. 2022)

• Pull and package customers orders.

• Deliver orders to customers.

• Provide excellent customer service.

• Work physical inventory.

• Pull up bulk packing slips for customers on the computer.

• Maintain the vehicles and keep in good running condition. CARRIER ENTERPRISE - Shipping and Receiving / Hi-LO Driver- Orlando, FL (July 2015 – January 2018)

• Load and offload Trailers and Box Trucks.

• Pull customer orders and load them into customer’s vehicles.

• Operated cherry picker and clamp truck to put away inventory.

• Receive and Rotate Stock.

• Work physical inventories as required

• Provide excellent customer service.

• Performed other duties as assigned.

HNM LOGISTICS - Driver/Warehouse Shipping & Receiving - Orlando, FL (Feb. 2011 – March 2015)

• Responsible for picking up and dropping off freight to airlines and other businesses.

• During down time assist in warehouse. Operate forklift to relocate, stack and count merchandise.

• Maintain contact with base or supervisor to receive instructions to be dispatched to next location.

• Keep record of materials and products being transported.

• Secure cargo for transport using straps and loading bars.

• Clean, inspect and service truck and maintain truck logs according to state and federal regulations.

• Obtain customers signature after receiving or dropping off freight.

• Load and unload truck manually.

• Pull and prepare products for shipment.

• Keep appropriate records to guarantee that inventory control and security are maintained.

• Assist in physical inventory to ensure proper stock rotation.

• Ensure inbound/outbound shipments are accurate & free of damage and report any variances. DK-SECURITY - Security Guard - Grand Rapids, MI (Sept. 2009 - Jan. 2011)

• Conduct hourly rounds to ensure that visitors have a safe and pleasant experience.

• Enforce and comply with company policies and client instructions.

• Provide a visual deterrence by maintaining high visibility at all times.

• Conduct detailed observation of people within their area of responsibility.

• Provide detailed written reports of incidents that occur.

• Conduct hourly vehicle rounds around customer’s property.

• Report problems to lead supervisor.

UNITED STATES POSTAL SERVICE - USPS - Grand Rapids, MI (Oct. 2007- Aug. 2009)

• Unload mail from trucks.

• Separate all mail received from trucks and conveyors for dispatch.

• Remove filled sacks and pouches from racks and closes and locks sacks and pouches. UNITED AIRLINES - Customer Service/ Ramp Agent - Grand Rapids, MI (Mar. 2000 - Nov. 2007)

• Checked in customers and solved customer’s complaints.

• Build flight records and rebooked customers on other airlines during irregular operations.

• Load and unload luggage from aircraft using belt loaders.

• Direct all arriving & departing aircraft to and away from the gate.

• Service aircraft and ground equipment as needed.

• Ensure customer & airline procedure requirements are performed in a safe, secure and timely manner.

• Communicate efficiently with ground personnel and flight records. EDUCATION

Terra Haute South High School, Terra Haute, IN (Sept.1986 - June 1990) Achieved High School Diploma

Indiana State University, Terra Haute, IN (Aug. 1990 - May 1991) Majored in Graphic Design & Minored in Communications REFERENCES AVAILABLE UPON REQUEST

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