Customer Service Representative

Allison Spier

**** ***** ********** *****, ******, Arizona, 85756, US • 520-***-**** • ********@*****.*** Recognized on a regular basis for outstanding performance and contributions on all jobs, due to my attention to detail regarding the job at hand Advanced computer knowledge

Type 45+ wpm

Communications

Problem resolution

Organization

Customer service

Relationship development

Business operations

Clerical - Some college (No degree)

Merced College - Merced, CA

High School - 1983

Clear Creek High School

Transportation Specialist - April, 2019 to Present Lyft Driver Hub - Tucson, AZ

Communicated with clients and transported them to their precise destination. Provided a safe friendly service.

Built a stronger, kinder community with positive social interactions. Maintained a cleanly vehicle in excellent condition, providing exceptional customer service. Achieved and maintained a perfect 5-star Lyft rating. Private Caretaker - April, 2012 to May, 2022

Merced, CA

Made appointments for clients and accompanied them to them. Remained alert to client problems or health issues and responded competently. Ran errands for customers, including grocery shopping and other essentials. Assisted clients in maintaining optimal health by overseeing medication administration and all doctor's appointments. Security Guard - April, 2008 to April, 2012

Securitas Security Services USA - Fresno, CA

Protected personal and company property from robbery, vandalism, and unauthorized entry. Made the necessary outgoing calls to confirm the alarms, dispatch the appropriate authorities, and notify the appropriate parties Aided criminal investigations by working closely with local law enforcement officials. Recorded observations and occurrences and interviewed witnesses to complete and submit an incident report. Customer Service Representative 1 - August, 1998 to April, 2004 At&T Wireless Call Center - Atwater, California

Assisted 100+ customers per day, providing successful solutions in a polite manor using active listening to ensure customer retention. Made product or services recommendations based on customer's needs and preferences. Entered data into the Telegence system, including payments, account information, and call logs. Demonstrated excellence in achieving company goals and successfully assisting customers. PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

Contact this candidate