TAKISHA SAUNDERS
Philadelphia Pa ***** / ***************@*****.*** 267-***-****
Willing to acquire new skills. Positive, detail-oriented, and strong ability to follow written and oral instructions. FUNCTIONAL SETTING:
Basic Microsoft Word, PowerPoint, and Excel, Data Entry, Typing, Appointment Setting, Internet Research and Exploring, Filing/ Recordkeeping, Customer Service, Scanning, Office Machines knowledge. EXPERIENCE :
OFFICE/CUSTOMER SERVICE/HOSPITALITY (FRONT DESK/NIGHT AUDITOR), VARIOUS HOTELS
(2000-2007)
Maintained customer satisfaction.
Answered inquiries pertaining to reservations and hotel services, which included registration and accounts of the guests, assigning rooms, and keeping records of room availability. H & R Block
(10/2006 -12/2006)
Prepared individual income taxes for the tax season. Quorum
(4/2004-9/2004)
Scanned boxed-stored government documents into the computer. Education:
(11-2020)
Online Diploma in Sociology from Alison Online Education Platform
(2014-2018)
Business Administration, Community College of Philadelphia (no degree received)
(5/2009-6/2009)
Canby Park Division of Social Services Wilmington DE (Volunteer)
(10/2006-12/2006)
Income Tax Course H&R Block Norfolk VA (certification received)