Customer Service Dollar General

Professional Summary

Dedicated to achieving the highest quality customer service available in the industry. in order to achieve this goal. I utilize my confidence and experience always maintaining a can-do and positive attitude. Consistently being dedicated to the organization and the customers it serves. I am always willing and able to assume additional leadership duties to ensure the achievement of the company's goals and objectives. I shall never lose sight as to why we are in the business: "To serve the customer."

Skills

Inbound/Outbound Calls English Language Active Listening

Customer and Personal Service Reading Comprehension Computers and Electronics

Active Learning Troubleshooting Clerical

10-key 40 WPM

Education: Master in sales management in Business; Southern Vermont College - Bennington, VT;

August 1981 to May 1987

Experience

Loves Travel Stops & Country Store, Emerson Ga from Feb 22 to present

Day-to-day to interaction with a diversity of people, Friendly, Rule following and Safety oriented, taking the initiative to show confidence in providing answers. I work independently and as a Team Lead.

Dollar General Dallas, GA from 2019 to feb 2022

Store Manager, travel to other stores as well.

Manage employees effectively, as well ordering, receiving, stocking, presentation, selling, staffing and support, Recruit, select and retain qualified employees, ensure store is properly staffed, provide proper training for employees; conduct performance evaluations.

MDS Maintenance, LLC - Dallas, GA, 2011-2019

Owner/President

Work with contractors, Manage operating and coordinated technical teams, demonstrate technical skills, troubleshooting abilities, leadership, communication, teamwork, and having an eye for details.

Cobb Paulding Advertiser - Dallas, GA 2008 to June 2011

Manage work force from Graphics Printing Delivery, Managed the Sales team as well remained the top salesperson, Processed the payroll,

Cobb Paulding Advertiser - Dallas, GA April 1997 to March 2001

Managed Sales teams and Assigned distribution areas, trained new hires handle corporate accounts

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