Security Officer Customer Service
Resume:
Cordarro Griffin
Cleveland, OH *****
********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Building Attendant
Medical Mutual - Cleveland, OH
August 2021 to Present
Sweep and mop common areas
Vacuum and straighten up office space
Empty trash bins
Dust and and sanitize
Clean rest rooms
Sweep and mop stairwells throughout building
Polish brass throughout building
Clean main and secondary lobbys
Security Officer
GardaWorld Security Services - Cleveland, OH
September 2019 to August 2021
Monitor CCTV
Patrol building and detects daily
Wrote daily logs and incident reports
Escorted employees to there vehicles
Greeted guest, logged them in and out
Housekeeper
American Cruise Lines
June 2019 to September 2019
• Clean 16 rooms in a timely manner
• Keeping facilities and common areas clean and maintained.
• Vacuuming, sweeping, and mopping floors.
• Cleaning and stocking restrooms.
• Cleaning up spills with appropriate equipment.
• Notifying managers of necessary repairs.
• Collecting and disposing of trash.
• Assisting guests when necessary.
• Keeping the linen room stocked.
• Properly cleaning upholstered furniture.
Leasing Consultant
Elmington Property Management - Cleveland, OH
August 2018 to May 2019
Sale vacant units
Keep online posting updated
Schedule and tour prospects
Follow up with prospects with call, email and text Answer phone and assist residents and potential residents Weekly spread sheets
Help turn units when needed
Deliver mail when needed
Assist tenant with problems and complaints
Sign new leases and lease renewals
Assistant to maintenance
Custodial technician
K&D Management - Bedford, OH
April 2018 to September 2018
Clean and maintain the cleanliness of 7 story apartment building Sweep and mop daily
Vacuum each hallway on each floor total of 21 hallways Dust and clean window
Trash out units
Clean the grounds
Light maintenance work replace ceiling tiles and light bulbs Clean men and women restrooms
Lease Administrator
Indian Hills Senior Community - Euclid, OH
June 2015 to November 2017
Show available rental suites to possible tenants
Collect all applicable fees.
Sign new leases and renewals.
Yardi and mri software
Follow up with potential prospects
Post adds for potential prospects ( Craigslist )
Weekly spread sheets on Excel
Answer calls for a property size of 1500 units
Greet potential prospects and residents
Resident filing and record keeping
Assist residents with work orders
Assists residents with account lock up and inquiries Send out notices and reminders when needed to tenants Assign leads to the other agents
Security Officer
Indian Hills senior community - Euclid, OH
February 2013 to June 2015
Patrol apartment complex of 1500 Apartments
Made daily activity logs and incident report when needed Watched the security monitors
Answered security line for customer service and security related issues Delivered mail when needed
Wellness checks on tenants when needed
Made sure every door was secure when hitting detects Documented and placed work orders for maintenance issues Greeted and directed guests in a professional manner Security Officer
Ohio Security Systems - Cleveland, OH
February 2013 to April 2013
Cleveland, Ohio
Conducted unarmed foot patrols in a major construction project during non-working, and during construction hours.
Completed routine log entries to record daily security activities, and to document unusual events that may require intervention from outside law enforcement agencies Protected property and at least 100 construction workers Security Officer
United Security - Cleveland, OH
September 2010 to February 2013
Conducted unarmed foot patrols in 2 major area hospitals associated with the Cleveland Clinic Completed routine log entries to record daily security activities, and to document unusual events that may require intervention from outside law enforcement agencies Secured office spaces and common areas when business operations ended for the shift Answered phones in a professional manner
Provided excellent customer service to internal customers, official and unofficial visitors by answering questions about facilities
Monitored close circuit televisions (CCTVs) for suspicious activity Protected medical professionals trying to treat unruly patients, and other facility employees and visitors by restraining an average of 3 - 4 patients daily
Census Worker
United States Census Bureau - Cleveland, OH
April 2010 to August 2010
Explained the purpose of the census to heads of household and attempted to gain cooperation in providing data to help improve public services
Collected household census data on official forms for up to 8 households daily Culinary Student
Job Corps - Cincinnati, OH
February 2008 to June 2008
Gained additional skills in culinary field to supplement previously acquired military training Culinary Specialist
United States Navy - Whidbey Island, WA
October 2006 to October 2007
Prepared meals as part of a 15-person team for as many as 300 employees on a naval vessel Education
High school
East Technical High School - Cleveland, OH
August 2002 to June 2006
Some college
Skills
• Janitorial (2 years)
• Custodial
• Leasing consultant (4 years)
• Security (5 years)
• Customer Service (8 years)
• Yardi
• Hospitality
• Cleaning
• Housekeeping
• Filing
• Time Management
• CCTV
• Culinary Experience
• Property Leasing
• Cooking
• Military Experience
• Food Preparation
• Fair Housing Regulations
• Laundry
• Surveillance
• Microsoft Word
• Loss Prevention
Military Service
Branch: Navy
Service Country: United States
Rank: e2
October 2006 to October 2007
Prepared meals as part of a 15-person team for as many as 300 employees on a naval vessel Trained in firefightimg for emergencies
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