Payoff Specialist/Sub Escrow Officer
Resume:
ERICA BURNS
YUCCA VALLEY; CA 92284
EMAIL: *************@*****.***
OBJECTIVE
To find a position that will expand my knowledge while utilizing my existing skills. WORK EXPERIENCE
Payoff Specialist
January 2020 – June 2022
Fidelity National Title/Ticor Title
Verified, calculated, and entered figures for mortgage loan payoffs; provided customer service; wired funds; check disbursements; problem solving; assisted with special accounting projects; cross-trained for extra coverage where needed including but not limited to approving outgoing wires, check deposits, clearing trial balance reports
Payoff Specialist
March 2015 – June 2017
SearchPros Staffing
Long term assignment at Old Republic Title Company in Glendale as a Payoff Specialist: Verify, calculate and enter payoff figures; provide customer service; wiring funds; check disbursements; problem solving; assist with special accounting projects; assist with scanning and uploading files for policy write-up when needed.
Learning Coach
August 2014 - March 2015
California Virtual Academies - Maricopa
Acted as a liaison between the teachers and students enrolled in online schooling; tutored students when needed; proctored exams; met regularly with teachers to discuss students' progress. Payoff Processor
March 2009 - September 2009
Workway Inc Long Beach, California
Temporary agency - worked various assignments in financial and title industries. Long term assignment as payoff processor at North American Title consisted of calculating figures; wiring funds; check disbursements; customer care and problem solving.
Payoff Specialist
October 2006 - January 2009
Kforce Staffing Los Angeles, California
Temporary agency - worked various assignments in financial and title industries. Long term assignment as payoff processor at LandAmerica Southland Title consisted of calculating figures; wiring funds; check disbursements; customer care and problem solving.
Payoff Processor
October 2004 - February 2005
New Century Title Glendale, California
Verified, calculated and entered payoff figures; customer service; entered incoming and outgoing wires; issued property tax checks; disbursed payoff checks; problem solving and trouble shooting. Payoff Processor
October 2002 - September 2004
Stewart Title of California Glendale, California Verified; calculated and entered payoff figures; customer service; entered incoming and outgoing wires; issued property tax checks; disbursed payoff checks; problem solving and trouble shooting. Payoff Processor/Open Order Desk
October 2001 - September 2002
United Title Company Los Angeles, California
Verified; calculated and entered payoff figures; provided customer service; entered incoming and outgoing wires; issued property tax checks; disbursed payoff checks; problem solving and trouble- shooting; opened new title orders and entered information in database. Eligibility Clerk
July 2000 - February 2001
Housing Authority - County of Los Angeles Los Angeles, California Reviewed applicant files to determine eligibility for participation in Section 8 program; fielded phone calls; checked status and gave information to applicants; helped walk-in applicants by checking case status and receiving paperwork and/or information from them; ensured that any new information was put in applicant files; updated files in computer data base on daily basis. EDUCATION
High School
San Gabriel High School San Gabriel, California
September 1983 - June 1984
Ramona Convent Secondary School Alhambra, California September 1980 - January 1983
College
California State University Northridge, California September 1986 - May 1987
Holy Names College Oakland, California
September 1984 - May 1986
SKILLS
Typing - 55 wpm; 10-key, alpha-numeric data entry; accounts payable; customer service; Word; Excel REFERENCES
Provided upon request
Contact this candidate