ERICA BURNS

***** ******** **** *****

YUCCA VALLEY; CA 92284

C 760-***-**** C 562-***-****

EMAIL: adspv4@r.postjobfree.com

OBJECTIVE

To find a position that will expand my knowledge while utilizing my existing skills. WORK EXPERIENCE

Payoff Specialist

January 2020 – June 2022

Fidelity National Title/Ticor Title

Verified, calculated, and entered figures for mortgage loan payoffs; provided customer service; wired funds; check disbursements; problem solving; assisted with special accounting projects; cross-trained for extra coverage where needed including but not limited to approving outgoing wires, check deposits, clearing trial balance reports

Payoff Specialist

March 2015 – June 2017

SearchPros Staffing

Long term assignment at Old Republic Title Company in Glendale as a Payoff Specialist: Verify, calculate and enter payoff figures; provide customer service; wiring funds; check disbursements; problem solving; assist with special accounting projects; assist with scanning and uploading files for policy write-up when needed.

Learning Coach

August 2014 - March 2015

California Virtual Academies - Maricopa

Acted as a liaison between the teachers and students enrolled in online schooling; tutored students when needed; proctored exams; met regularly with teachers to discuss students' progress. Payoff Processor

March 2009 - September 2009

Workway Inc Long Beach, California

Temporary agency - worked various assignments in financial and title industries. Long term assignment as payoff processor at North American Title consisted of calculating figures; wiring funds; check disbursements; customer care and problem solving.

Payoff Specialist

October 2006 - January 2009

Kforce Staffing Los Angeles, California

Temporary agency - worked various assignments in financial and title industries. Long term assignment as payoff processor at LandAmerica Southland Title consisted of calculating figures; wiring funds; check disbursements; customer care and problem solving.

Payoff Processor

October 2004 - February 2005

New Century Title Glendale, California

Verified, calculated and entered payoff figures; customer service; entered incoming and outgoing wires; issued property tax checks; disbursed payoff checks; problem solving and trouble shooting. Payoff Processor

October 2002 - September 2004

Stewart Title of California Glendale, California Verified; calculated and entered payoff figures; customer service; entered incoming and outgoing wires; issued property tax checks; disbursed payoff checks; problem solving and trouble shooting. Payoff Processor/Open Order Desk

October 2001 - September 2002

United Title Company Los Angeles, California

Verified; calculated and entered payoff figures; provided customer service; entered incoming and outgoing wires; issued property tax checks; disbursed payoff checks; problem solving and trouble- shooting; opened new title orders and entered information in database. Eligibility Clerk

July 2000 - February 2001

Housing Authority - County of Los Angeles Los Angeles, California Reviewed applicant files to determine eligibility for participation in Section 8 program; fielded phone calls; checked status and gave information to applicants; helped walk-in applicants by checking case status and receiving paperwork and/or information from them; ensured that any new information was put in applicant files; updated files in computer data base on daily basis. EDUCATION

High School

San Gabriel High School San Gabriel, California

September 1983 - June 1984

Ramona Convent Secondary School Alhambra, California September 1980 - January 1983

College

California State University Northridge, California September 1986 - May 1987

Holy Names College Oakland, California

September 1984 - May 1986

SKILLS

Typing - 55 wpm; 10-key, alpha-numeric data entry; accounts payable; customer service; Word; Excel REFERENCES

Provided upon request

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