Entry Clerk Support Representative

Loderipcka Thopson 832-***-**** *** Bluebonnet Dr Lamarque Tx, 77568 *******************@*****.***

Professional Summary

Skilled worker with proven ability to perform variety of tasks, including maintenance, customer service, repair and special projects. Ability to multitask, work independently and within teams in fast-paced, high volume environments. Flexible work and shift schedule. Skilled in operating basic hand tools. Excellent work performance and attendance record. Work History

Sodexo - Environmental Services Housekeeper Galveston, Texas 05/2019 - Current

• Warmly greeted patients and visitors and made each feel welcome

• Maintained confidentiality of patient data and condition at all times to safeguard health information

• Wiped down equipment with proper cleaning products after each surgery to reduce instances of infection

• Removed waste paper and other trash from premises to designated area

• Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency Hilton Resort Galveston - Room Attendant Galveston, Texas 04/2017 - 07/2019

• Serviced bathrooms, including cleaning, sanitizing and supply replenishment

• Restocked room supplies such as facial tissues for personal touch with every job

• Trained housekeeping staff on cleaning protocols

• Collaborated with various team members to ensure guests' requests are met

• Inspected guest rooms for compliance with cleanliness standards

• Reviewed guest room toiletries, amenities and furnishings as part of quality check Certified Sales Inc. - Safety Attendant League City, Texas 08/2007 - 03/2018

• Educated workers and enforced safety guidelines

• Monitored permitted space for worker safety and hazards

• Kept record of entrants to confined space

• Informed entrants and supervisor on people entering permitted space

• Updated contract, project and crew leaders with daily status reports on observations and incidents

• Inspected job sites and completed in-depth reports outlining safety concerns and corrective recommendations Waffle House - Cook Houston, Texas 01/2015 - 03/2017

• Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination

• Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety

• Prepared cooking supplies, ingredients and workstations when opening and closing kitchen

• Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot

• Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously

• Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions Sutherland - Technical Support Representative Houston, Texas 09/2015 - 06/2016

• Provided solutions to operations issues for users of turbo tax and irs.gov, working closely via phone, email, live chat and web teleconference with end users

• Assisted customers with product selection based on stated needs, proposed use and budget

• Increased sales by educating prospects on benefits of products and services in comparison to competitors

• Built and provided basic end-user troubleshooting and desktop support on Windows, Linux and Mac systems

• Configured hardware, devices and software to set up work stations for employees

• Managed high levels of call flow and responded to software issues technical support needs of customers Austin Industries - Carpenter's Helper Pasadena, Texas 01/2012 - 12/2015

• Assisted with project planning by measuring locations and pieces, marking points and skillfully cutting materials

• Disassembled scaffolding and equipment when projects were completed or after each shift according to strict schedules

• Followed protocols and stayed organized to provide personal and teammate safety

• Built structures using precast concrete and hand-poured concrete forms

• Completed all tasks according to technical document requirements and specifications to work with accuracy

• Completed tear-down of existing structures and prepared for new construction Citiwide Rehabilitation - Data Entry Clerk Houston, Texas 08/2010 - 11/2015

• Entered numerical data into databases with speed and accuracy using 10-key pad

• Evaluated source documents to locate information needed for each data entry field

• Recorded and filed employee benefit, salary and annual evaluation information while maintaining strict confidentiality to protect sensitive data

• Kept physical files and digitized records organized for easy updating and retrieval by authorized team members

• Kept financial records accurate, current and compliant by monitoring records and addressing variances Waste Management - Helper Pasadena, Texas 05/2009 - 06/2012

• Supported machine operators in set up and operation of production equipment resulting in efficient runs

• Maintained work areas by cleaning and straightening for maximum productivity and safety

• Used hand trucks, forklifts and scissor lifts to complete tasks and transport items

• Reviewed production specifications to verify accurate weights and measurements prior to mixing ingredients

• Loaded trucks each morning and unloaded upon arrival at job site Standard Home Health Care - Home Healthcare Provider Houston, Texas 09/2007 - 09/2010

• Performed household tasks such as laundry, dusting, washing dishes and vacuuming

• Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting

• Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books

• Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff

• Scheduled and accompanied clients to medical appointments Skills

• Chemical handling

• Employee scheduling

• Intake and discharge

• Marketing and advertising

• Client assessment and analysis

• Mediation

• Insurance billing

• Picking and processing

• Data management

• Dispatching

• Billing and Invoicing

• Shipping and packaging

• Team leadership

• Cleaning and sanitizing

• Safety and compliance inspections

• OSHA standards and codes

• Occupational health hazards

• Safety courses

• Bloodborne pathogen analysis

• Microsoft PowerPoint

• Technical support

• Forklift operation

• OSHA-trained

Education

Solid Foundation Lamarque Texas High School Diploma Houston Community College Houston, TX Chemical Engineering

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