Andrea Kohler

***** ***** ****. ***. ***

Westminster, CA 92683

714-***-****

adspqf@r.postjobfree.com

Summary

To find employment in an office position where I can show off my people skills and dependability. Job History

Reservation Agent

Pirates Dinner Adventure, Buena Park, CA 714-***-**** Supervisor: Christina Gonzalez, from 02/2022 to Present

- Answer phone calls and make reservations for customers

- Up sell extra packages and products

- Email responses to customers concerns

- Process all payments

- Coordinate with all other departments for best customer experiences Appointment setter

RVI, Santa Ana, CA, 949-***-**** Supervisor: Robert Castillo, from 10/2015-5/2020

- Set appointments for timeshare presentations

- Inside sales using 9/5 and Cloud customer database

- Answering phones and directing calls to correct department Office Assistant

Dillon Electric, Oakley, CA. 925-***-**** Owner: David Dillon, From 1/2009-8/2015

- Performed billing and receiving using Peachtree

- Placed material orders by phone, fax and online

- Performed inventory control

- Responsible for all inter-office communications

- Answering inbound phone calls from customers

- Responsible for accounts Receivables/Payables

Pharmacy Billing

Longs Drugs Corporate Office, Antioch, CA. 925-***-**** Supervisor: Jan Johnson From 2/2002-12/2008

- Performed billing for corporation offices

- Reimbursed and reconciled third-party claims for Champus and RxPrime

- Monitored computer billing and readmittance information

- Performed data entry

- Received and balanced claims via analyzing and troubleshooting and discrepancies Medical Assistant

Dr. Matthew Chan O.D., Concord, Ca. 925-***-**** Manager: Karen Castillo From 11/1999-1/2002

- Conducted eye examinations and measurements using auto refractor

- Assessed medical histories and advised patients on treatment and frame choices

- Processed medical billing using IDC, online or using HCFA 1500 forms

- Responsible for office operations and bank deposit Accounts Receivable

Rome Finance Company, Inc., Concord, Ca. 925-***-**** Manager: Dave Weaver From 2/1997-10/1999

- Posted payments to customer’s accounts via personal checks, cash, credit cards, electronic transfers and military allotments

- Entered contracts onto database

- Performed all inter-office shipping and receiving

- Trained in corporate customer service and billing procedures Education

United Mortgage and Teller School

Palm High School

Skills

10 KEY, all computer programs, office communications, including telephones, Fax machines and computers, typing

I have very strong office skills, especially with business computers, microfiche and microfilm. I have been commended for my initiative and coolness in pressure situations. I was top producer my first year at RVI.

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