Data Entry Customer Service
Resume:
Shelly Henderson
Pahrump, NV *****
****.*******@*****.***
Office Coordinator/ Customer Relations/ Clerical providing quality-focused results for daily business operation
Authorized to work in the US for any employer
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Work Experience
Office Coordinator
Neptune Society - Golden Valley, MN
March 2020 to October 2020
Provided administrative support to Funeral Directors
Proofread and set up pre-need cremation contracts
Provided customer service support to members
Long Term Care Operations Support
Thrifty White Pharmacy - Plymouth, MN
January 2018 to June 2019
Data entry of patient information
Provided administrative support to Office Services
Scheduled and coordinated repair support and delivery to Long Term Care facilities
Pharmaceutical Auditor/Customer Service Support
Thrifty White Pharmaceutical Warehouse - Plymouth, MN
February 2012 to January 2018
Provided administrative support to Warehouse Operations Manager
Audit and quality control of pharmaceutical orders in a fast paced environment
Assisted with employee interview and hiring process, retraining, and employee development
Bistro and Boutique Manager
SilverCrest Properties-Summit Place Senior Campus - Eden Prairie, MN
February 2007 to February 2012
Managed Bistro daily operations for lunch service, sales reports and analysis
Procured and merchandised sundries, food and gift items for Boutique
Increased sales by 30% with special promotions, and monthly events
Distribution Order Specialist
Supervalu Pharmacies Inc. - Chanhassen, MN
June 2000 to February 2007
Provided administrative support to the Wholesale Distribution department
Maintained pharmacy customer file and item database of over 1,200 items
Liaison for customer service team, warehouse and UPS to support over 800 pharmacies
Pharmacy Technician
Cub Pharmacy - Minnetonka, MN
September 1998 to June 2000
Data entry of prescription and prepared medication for patients.
Processed patient insurance information and third party billing of prescriptions.
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