Shelly Henderson

Pahrump, NV *****

adspo2@r.postjobfree.com

+1-763-***-****

Office Coordinator/ Customer Relations/ Clerical providing quality-focused results for daily business operation

Authorized to work in the US for any employer

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Work Experience

Office Coordinator

Neptune Society - Golden Valley, MN

March 2020 to October 2020

Provided administrative support to Funeral Directors

Proofread and set up pre-need cremation contracts

Provided customer service support to members

Long Term Care Operations Support

Thrifty White Pharmacy - Plymouth, MN

January 2018 to June 2019

Data entry of patient information

Provided administrative support to Office Services

Scheduled and coordinated repair support and delivery to Long Term Care facilities

Pharmaceutical Auditor/Customer Service Support

Thrifty White Pharmaceutical Warehouse - Plymouth, MN

February 2012 to January 2018

Provided administrative support to Warehouse Operations Manager

Audit and quality control of pharmaceutical orders in a fast paced environment

Assisted with employee interview and hiring process, retraining, and employee development

Bistro and Boutique Manager

SilverCrest Properties-Summit Place Senior Campus - Eden Prairie, MN

February 2007 to February 2012

Managed Bistro daily operations for lunch service, sales reports and analysis

Procured and merchandised sundries, food and gift items for Boutique

Increased sales by 30% with special promotions, and monthly events

Distribution Order Specialist

Supervalu Pharmacies Inc. - Chanhassen, MN

June 2000 to February 2007

Provided administrative support to the Wholesale Distribution department

Maintained pharmacy customer file and item database of over 1,200 items

Liaison for customer service team, warehouse and UPS to support over 800 pharmacies

Pharmacy Technician

Cub Pharmacy - Minnetonka, MN

September 1998 to June 2000

Data entry of prescription and prepared medication for patients.

Processed patient insurance information and third party billing of prescriptions.