STEPHANIE THOMPSON

CALGARY, AB 403-***-**** adspmw@r.postjobfree.com

Recent graduate from the Administrative Professional Certificate program at Bow Valley College, I am looking to utilize my skills and knowledge. As well as I am also dedicated to continuing education to further myself in the workplace.

SKILLS AND ABILITIES

Over two years working in an office filing and data entry

Strong ability handling multi-line phones, handling schedules, and booking appointments

Invoicing and completion of sales

Exceptional customer service skills both written and verbal

Intermediate skill in Microsoft Office including Word, Excel, PowerPoint, and Outlook

Great time management with an attention to detail

Ability to manage multiple projects in a timely manner

EDUCATION

BOW VALLEY COLLEGE, CALGARY, AB MAR’ 2021 ADMINISTRATIVE PROFESSIONAL CERTIFICATE

MARVEL COLLEGE, CALGARY, AB 2002

HAIRSTYLIST CERTIFICATE

REVELANT SKILLS AND ABILITIES

ADMINISTRATION

Accomplished at creating and utilizing Microsoft Office Suite documents and functions in Excel, Word, Power Point, and Outlook

Advanced file clerk skills where I managed in excess of 20 000 files for the Oil & Gas production company Marquee, Cyries, and Cypress

Performed reception duties and managed multiline phones for large Oil & Gas production companies, and in busy salon and spa environments

CUSTOMER SERVICE

Managed customer bookings, appointments, and service details and delivery to create organized stylist schedules

Managed the front desk and client appointments simultaneously to maintain excellent salon customer service

Increased client base and notoriety of salon through social media engagement, word of mouth, and continuing education in new hair fashion trends

Created comfortable client experiences through prompt client service and master hair styling

Achieved higher customer sales by informing customers of new products and upselling services

PROFESSIONAL EXPERIENCE

STRONGERU SENIOR FITNESS, ONLINE Sept’ 2020

Administrative Assistant- Workplace Practicum

DOLCE SALON, CALGARY, AB 2016-2019

Senior Stylist

MARQUEE ENERGY, CALGARY, AB 2012-2017

File Clerk

ANGLES STRATHCONA, CALGARY, AB 2013-2015

Hairstylist

DOLCE SALON, CALGARY, AB 2007-2012

Hairstylist

CYRIES ENERGY, CALGARY, AB 2004-2008

RECEPTION/ FILE CLERK

CYPRESS ENERGY, CALGARY, AB 2002-2004

FILE CLERK/ DATA ENTRY

VOLUNTEER EXPERIENCE

THE ALEX COMMUNITY HEALTH CENTER, CALGARY, AB 2019-2020

STUDENT VOLUNTEER

Cold calls for volunteer for an upcoming bingo

Updated documents and database

Designed a Power Point Presentation for volunteer orientation

INTERESTS

Swimming

Sewing

Baking

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