Office Assistant Customer Service

KATHY GANN

**** ******* ***. *** *** Eugene, OR *7401 Telephone: 541-***-****

*****.********@*****.***

WORK EXPERIENCE

Customer Service/Merchandiser

● Establish rapport/credibility with store personnel. Communicate directly with team members and supervisor

● Take products from customer's storage freezer and stock these products on shelves improve shelf positioning and increase product display space

● Execute premier in store service; ensure store is set to schematic and build displays; maintain a neat & orderly back room

Office Assistant/Account Service Rep

● Answered telephones, direct calls, and took messages. Maintained and updated filing, inventory, mailing, and database systems, either manually or using a computer

● Communicated with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints

● Delivered documents and packages between establishments and departments

● Provided finishing services using appropriate equipment such as folding, envelope/binder insertion, stapling, stitching, shrink wrap, drilling, and cutting

● Provided customer service consultation with respect to output quality and print

● Retrieved, re-purposed, and reprinted archived documents. Tracked and archived digital customer jobs, as required for re- printing

Bus Operator Pick up and drop off children at regularly scheduled neighborhood locations, following strict time schedules

● Follow safety rules as student’s board and exit buses or cross streets near bus stops

● Comply with traffic regulations to operate vehicles in a safe and courteous manner Check the condition of a vehicle's tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure that everything is in working order WORK HISTORY

Bus Operator Head Start of Lane County, Eugene, OR 2013-2016 Merchandiser

Schwan’s Consumer Brands, Eugene, OR 2012-2016

Machine Operator McKenzie By Sew On, Springfield, OR 2010- 2011 Account Service Rep Avery Partners/Xerox, Tukwila, WA 2008 Operation Service WorkerClear view cleaning, Boise, ID 2007 Courier/Office Clerk First American Title Company, Boise, ID 2004-2006 EDUCATION/TRAINING

Lane Community College, Health Records Renton, WA

Medical Receptionist training, Renton Technical College Eugene OR Bus Operation Training CDL Eugene, OR

First Aid/CPR Certified Eugene, OR

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