Clerical Assistant Customer Service
Resume:
Debra J. Seamster
Semora, NC 27343
******@**********.***
Objective:
I am seeking a part-time position where I work with people and serve the public. I am interested in cashier or clerk type positions. I have 30-years office experience from clerical to sales to facilitating courses and managing departments and budgets.
Experience Summary:
Experienced with Microsoft Office Outlook, Word, Excel, PowerPoint and Publisher
Type 50+ words per minute
Excellent customer service and communication skills
Experience dealing with confidential information Employment History
Activities Assistant (16-week Internship for Vocational Rehab) 9/2019-1/2020 Person County Senior Center Roxboro, NC
Assisted seniors during exercise classes and in the gym
Coordinated activities for seniors
Called Bingo games
Created flyers about activities
Clerical Assistant (16-week Internship for Vocational Rehab) 7/2018-11/2018 Person Area Transportation System Roxboro, NC
Answered multiple telephone lines
Filed documents alphabetically and by date
Dispatched drivers by radio
Recorded transportation logs
Director, Workforce Initiatives and Assessments
07/2016-06/30/2018 Piedmont Community College Roxboro, NC
Responsible for the management of the Workforce Development Center
Coordinated, developed and instructed courses
Managed license agreements and ordering of programs and assessments
Proctored and scheduled assessments/exams
Director, Customized Training
11/1994-06/2016 Piedmont Community College Roxboro, NC
Coordinated, developed and taught courses
Managed the Small Business Center by meeting with clients, advising them, and helping them with their business needs
Managed budgets for multiple accounts
Developed training programs with industry clients
Hired part-time instructors and consultants to teach courses
Completed contracts and payroll
Telephone Account Manager
02/1992-11/1994 GTE South Durham, NC
Trained on telephone equipment and services
Managed a five state territory
Developed database for phone system with customers Education History
Elon College Bachelor’s Degree in Business Administration Burlington, NC Graduated cum laude
Occupational Licenses and Certifications
National Career Readiness Certificate – Gold June 2006
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