Theresa Curry
Philadelphia, Pa. 19150
Cell 267-***-****
**************@*****.***
CAREER SUMMARY
Have 3 years of being a Teacher Assistant. Reinforced the instructions taught in the classroom to students. Moreover, with 10 plus years of Data Processing/ Marketing/ Customer Service experiences. Worked in a call center as a Customer Service Representative, handled inbound and outbound calls. Entered data into computer system, proof read, corrected, analyzed, balanced the totals and collaborated with clients(customers) dealing with their accounts. Also, have excellent communication skills along with meeting the deadline on a timely matter.
COMPUTER SKILLS
Microsoft Word, Excel, QuickBooks, Adobe Photoshop, Illustrator, Director, Dreamweaver and Pro Tools. Proficient on both PC and Macintosh platforms.
PROFFESSIONAL SKILLS
Cxevolution – Philadelphia, Pa. May 2018 to Present
Survey/Data Collection
Collect and verify data sources and input into computer system.
Perform online Research Gathering Data for businesses and created reports to find discrepancies. Conducted analysis of data collected and assure compliance with the company's standards.
Use several analytical tools for assuring quality and completeness of data.
Elevated Marketing – New York (Remote) November 2007 to May 2017
Market Research
Conducted online surveys for corporations concerning my standpoint and their feedback of my knowledge and quality of their products and contents.
Market Research using Microsoft Word and Excel to summarize and input data (Data Entry) into computer system that included publications of books, articles, journals and to applied columns to tabulated results.
Wells Fargo - Philadelphia, Pa (Contract) September 2016 to December 2016
Accounting Clerk
Worked on LG computer and SEC software and Operated Opex 51 mail Extraction machine.
Keyed Lockbox, scanned checks (Opex High Speed Volume Scanner) and balanced checks.
Verified records of accounts and keyed in transaction information Delivery System (RIDS).
Entered (Data Processing) and documented various of client accounts, discussed to customers about their billing issues, maintained Excel spreadsheets for account payable and receivables.
Independence Blue Cross, Philadelphia, Pa. January 2008 to June 2016
Data Entry Specialist/Customer Service Representative
Worked in call center as a customer service representative.
Handled inbound and outbound calls.
Collaborated with vendors on service supplies.
Entered and documented various clients accounts, discussed to customers about their billing issues.
Chase Bank- Horsham, Pa (Contract) June 2007 to October 2007
Clerical
Maintained and sorted mail documents to be keyed and entered into the database system.
Maintained future reference of client files.
Handled inbound and outbound calls
Delaware. Incorporated – Philadelphia, Pa (Contract) November 2005 to April 2007
Customer Service Representative
Collaborated with vendors (manufacturers) on service supplies and market materials.
Entered (Data Entry) and documented various of clients accounts, discussed to customers about their billing issues, maintained Excel spreadsheets for account payable and receivables.
Proof- read data and worked on Finance Reports, Type 50 wpm and alpha/numeric 12000.
Worked in call center – handled inbound and outbound calls.
Greenfield Elementary School – Philadelphia, Pa September 2004 to September 2005
Part Time Classroom Aide
One on one Classroom Assistant.
Setup equipment such as, computers for students.
Assisted homework to the students.
Monitored/ supervised the students in the lunchroom.
Reinforced the instructions taught in the classroom to students.
This can include going over lessons with students individually (One on one).
Teacher Assistant. September 2002 to September 2004
Worked closely with the teacher.
Provided documents for IEP's.
Helped supervised students in class, between class during lunch and recess time.
Handed out/distributed reading materials(books) to the students.
EDUCATION
The Art Institute of Philadelphia, Pa. GRADUATED: 2004
Major – Associate of Science /Multimedia Web