HIGHLIGHTS OF QUALIFICATIONS

**+ years of combined Customer Service & Management experience in retail, healthcare, and construction

5+ years of combined experience working as a Health Care & Community Support Worker

Project Management experience, recognized for being highly organized & efficient

Recent training in Medical Terminology, Microsoft Excel, Word, PowerPoint, and Outlook

Recognized for being friendly, supportive, reliable, and a quick learner

Keyboard ability of 45 w.p.m. and knowledge of office equipment and computer database systems

Clear communicator, creative problem solver, enjoys working with and around people

RELEVANT SKILLS AND EXPERIENCE

Monitored inventory and ordered supplies, performed stock rotations and price changes

Maintained patient confidentiality while performing prescription intake and processing transactions

Organized freight into each department to ensure stocking speed and efficiency

As a Cashier, assisted customers with purchases and locating merchandise throughout the store

Worked with a wide variety of clients that were elderly and disabled in a respectful & courteous manner

Taught life skills and implemented interventions as outlined on a client’s behaviour plan of intervention

Documented clients’ medication intake and reported on daily observations and services provided

Collaborated with team members to ensure the best service and care for clients/customers

EMPLOYMENT HISTORY

Health Care/Community Support Worker, Vancouver Coastal Health, Powell River, BC

2019 to Present

Family & Residential Support Worker, Inclusion Powell River, Powell River, BC

2016 to 2019

Behavioral Interventionist, Arbutus Behavioral Intervention, Powell River, BC

2016 to 2017

OTC Manager, Pharmacy Department, Walmart Canada, Powell River, BC

2014 to 2016

Cashier/Freight Worker, Walmart Canada, Powell River, BC

2007 to 2016

Framer/Finisher/Labourer, Crowchild Industries, Vancouver Island, BC

2005 to 2006

EDUCATION & TRAINING

Medical Terminology Certification, Q College, Victoria, BC

2022

Microsoft Excel & Word Level 1,2 & 3, Q College, Victoria, BC

2022

PowerPoint, Outlook & Computer Fundamentals, Q College, Victoria, BC

2022

Health Care Assistance Certification, Vancouver Island University, Powell River, BC

2020

Leadership & Communication Workshop, Inclusion Powell River, Powell River, BC

2019

Food Safe Level 1, Vancouver Coastal Health, Powell River, BC

2019

Behavioral Interventionist Basic Training Workshop, Autism, BC, Powell River, BC

2018

Path Training Workshop, In the Company of Others, Powell River, BC

2018

Occupational First Aid Level 3, CPR-C & AED Certification, Saint John’s Ambulance, Powell River, BC

2016

Transport Endorsement Certification, Saint John’s Ambulance, Powell River, BC

2016

Marine First Aid, Saint John’s Ambulance, Powell River, BC

2016

Cook’s Training, Malaspina College/Brooks Secondary School, Powell River, BC

1999

Grade 12 Graduate, Brooks Secondary School, Powell River, BC

1999

References available upon request

Contact this candidate