HIGHLIGHTS OF QUALIFICATIONS
**+ years of combined Customer Service & Management experience in retail, healthcare, and construction
5+ years of combined experience working as a Health Care & Community Support Worker
Project Management experience, recognized for being highly organized & efficient
Recent training in Medical Terminology, Microsoft Excel, Word, PowerPoint, and Outlook
Recognized for being friendly, supportive, reliable, and a quick learner
Keyboard ability of 45 w.p.m. and knowledge of office equipment and computer database systems
Clear communicator, creative problem solver, enjoys working with and around people
RELEVANT SKILLS AND EXPERIENCE
Monitored inventory and ordered supplies, performed stock rotations and price changes
Maintained patient confidentiality while performing prescription intake and processing transactions
Organized freight into each department to ensure stocking speed and efficiency
As a Cashier, assisted customers with purchases and locating merchandise throughout the store
Worked with a wide variety of clients that were elderly and disabled in a respectful & courteous manner
Taught life skills and implemented interventions as outlined on a client’s behaviour plan of intervention
Documented clients’ medication intake and reported on daily observations and services provided
Collaborated with team members to ensure the best service and care for clients/customers
EMPLOYMENT HISTORY
Health Care/Community Support Worker, Vancouver Coastal Health, Powell River, BC
2019 to Present
Family & Residential Support Worker, Inclusion Powell River, Powell River, BC
2016 to 2019
Behavioral Interventionist, Arbutus Behavioral Intervention, Powell River, BC
2016 to 2017
OTC Manager, Pharmacy Department, Walmart Canada, Powell River, BC
2014 to 2016
Cashier/Freight Worker, Walmart Canada, Powell River, BC
2007 to 2016
Framer/Finisher/Labourer, Crowchild Industries, Vancouver Island, BC
2005 to 2006
EDUCATION & TRAINING
Medical Terminology Certification, Q College, Victoria, BC
2022
Microsoft Excel & Word Level 1,2 & 3, Q College, Victoria, BC
2022
PowerPoint, Outlook & Computer Fundamentals, Q College, Victoria, BC
2022
Health Care Assistance Certification, Vancouver Island University, Powell River, BC
2020
Leadership & Communication Workshop, Inclusion Powell River, Powell River, BC
2019
Food Safe Level 1, Vancouver Coastal Health, Powell River, BC
2019
Behavioral Interventionist Basic Training Workshop, Autism, BC, Powell River, BC
2018
Path Training Workshop, In the Company of Others, Powell River, BC
2018
Occupational First Aid Level 3, CPR-C & AED Certification, Saint John’s Ambulance, Powell River, BC
2016
Transport Endorsement Certification, Saint John’s Ambulance, Powell River, BC
2016
Marine First Aid, Saint John’s Ambulance, Powell River, BC
2016
Cook’s Training, Malaspina College/Brooks Secondary School, Powell River, BC
1999
Grade 12 Graduate, Brooks Secondary School, Powell River, BC
1999
References available upon request