Operation Manager
Work History
Contact
WWW
https://zety.com/profile
/natalie-colin/796
Skills
Software
Natalie Colin
Veteran store leader with top-level skills in operations. Likeable personality and customer-focused background coupled with expertise in analyzing purchase patterns and attidunal data to reveal new CRM growth. Ready to tackle new challenges and build success with exciting organization.
Store Manager
Swarovski, Wayne, NJ
Maintained proper product levels and inventory
controls for merchandise and organized backroom
to facilitate effective ordering and stock rotation. Maximized sales and minimized shrinkage through
excellent customer service and adherence to
standard practices.
Managed store employees successfully in
fast-paced environment through proactive
communication and positive feedback.
Performed statistical analyses to gather data for
operational and forecast team needs.
2015-02 -
2021-06
Store Manager
BCBG Max Azria Group, Short Hills, NJ
Reviewed and monitored scheduling, purchases
and other expenses to maintain quarterly budget.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Prepared annual budgets with controls to prevent
overages.
Evaluated suppliers to maintain cost controls and
improve operations.
2012-01 -
2015-02
Freight Coordinator
Old Faithful Transporting Llc, Pennsylvania
2011-01 -
2012-01
Address
East Orange, New Jersey,
07017
Phone
****************@*****.**
m
Financial operations
management
Advanced
POS systems
Database Management
Advanced
Staff training and
development
Operations
Upper intermediate
Microsoft office
professional, Excel, Word,
Education
Languages
Determined method of shipment and prepared bills
of lading, invoices and other shipping documents
Advised clients on transportation and payment
methods.
Checked import and export documentation to
determine cargo contents and classified goods into different tariff or fee groups.
Participated in continuous improvement by
generating suggestions, engaging in problem-
solving activities to support teamwork.
Delivered services to customer locations within
specific timeframes.
Store Manager
Bebe, Elmhurst, New York
Rotated stock to achieve optimum appeal and
minimize shrinkage.
Scheduled and led weekly store meetings for all
employees to discuss sales promotions and new
inventory while providing platform for all to voice concerns.
Coached sales associates on product knowledge by
using wide variety of training tools.
Set effective store schedules based on forecasted
customer levels, individual employee knowledge
and service requirements.
2007-01 -
2011-01
Associate Of Business Administration:
Business Administration
Gibbs College - Montclair, NJ
2002-08 -
2004-05
Power Point.
Creole