Operation Manager

Work History

Contact

WWW

https://zety.com/profile

/natalie-colin/796

Skills

Software

Natalie Colin

Veteran store leader with top-level skills in operations. Likeable personality and customer-focused background coupled with expertise in analyzing purchase patterns and attidunal data to reveal new CRM growth. Ready to tackle new challenges and build success with exciting organization.

Store Manager

Swarovski, Wayne, NJ

Maintained proper product levels and inventory

controls for merchandise and organized backroom

to facilitate effective ordering and stock rotation. Maximized sales and minimized shrinkage through

excellent customer service and adherence to

standard practices.

Managed store employees successfully in

fast-paced environment through proactive

communication and positive feedback.

Performed statistical analyses to gather data for

operational and forecast team needs.

2015-02 -

2021-06

Store Manager

BCBG Max Azria Group, Short Hills, NJ

Reviewed and monitored scheduling, purchases

and other expenses to maintain quarterly budget.

Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

Prepared annual budgets with controls to prevent

overages.

Evaluated suppliers to maintain cost controls and

improve operations.

2012-01 -

2015-02

Freight Coordinator

Old Faithful Transporting Llc, Pennsylvania

2011-01 -

2012-01

Address

East Orange, New Jersey,

07017

Phone

862-***-****

E-mail

adspid@r.postjobfree.com

m

Financial operations

management

Advanced

POS systems

Database Management

Advanced

Staff training and

development

Operations

Upper intermediate

Microsoft office

professional, Excel, Word,

Education

Languages

Determined method of shipment and prepared bills

of lading, invoices and other shipping documents

Advised clients on transportation and payment

methods.

Checked import and export documentation to

determine cargo contents and classified goods into different tariff or fee groups.

Participated in continuous improvement by

generating suggestions, engaging in problem-

solving activities to support teamwork.

Delivered services to customer locations within

specific timeframes.

Store Manager

Bebe, Elmhurst, New York

Rotated stock to achieve optimum appeal and

minimize shrinkage.

Scheduled and led weekly store meetings for all

employees to discuss sales promotions and new

inventory while providing platform for all to voice concerns.

Coached sales associates on product knowledge by

using wide variety of training tools.

Set effective store schedules based on forecasted

customer levels, individual employee knowledge

and service requirements.

2007-01 -

2011-01

Associate Of Business Administration:

Business Administration

Gibbs College - Montclair, NJ

2002-08 -

2004-05

Power Point.

Creole

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