Data Entry Scheduling Coordinator

Ashley Faulk

Work Experience:

Correspondence Coordinator

Independence Blue Cross

January 2022 – April 2022

Answering phone calls and emails

Making phone calls and sending emails reminding people of appointments

Scheduling appointments in a database

Communicating with professionals about appointment availability

Resolving scheduling conflicts

Managing internal staff schedules and accommodating special requests

Scheduling Coordinator

Senior Helpers

September 2020 – February 2021

Schedule caregivers accordingly.

Take call outs as well as make sure all caregivers are clocked in and at their assigned shifts

Office Clerk

General Practice Associates – Philadelphia, PA

January 2020 – August 2020

Schedule appointments and send referrals via software Navinet and Availity.

Answer incoming calls, send electronic scripts via software Next Generation.

Intake process of patients and Checkout process of patients.

Scheduler

Excel Home Care – Philadelphia, PA

November 2017 – December 2019

Assure clients have scheduled aids at their scheduled times.

Complete scheduling task to assure my case load of clients and aids meet operational requirements.

Find coverage as needed and make wellness calls to my case load of clients.

Work on call weekend shifts and holidays to receive call outs and provide coverage.

Assure aids are paid for hours worked and submit vacation time off request from aids.

Service Coordinator

America’s Support Coordination – Philadelphia, PA

January 2015 – November 2017

Evaluate consumers for hours of care needed for daily living.

Calculate billable units for each consumer.

Call the home care agency to get consumer started with a plan of care and hours needed for care.

Send consumer information to state for review with diagnosis as well as notes from completed home visits.

Education:

Diploma

Prism Career Institute – Philadelphia, PA

2019

Cosmetology Teacher’s Program

Empire Beauty School – Philadelphia, PA

2012

Cosmetology

Star Career Academy Cosmetology Division – Philadelphia, PA

2010

High School Diploma

North Allegheny Senior High School – Pittsburgh, PA

2008

Skills:

Microsoft Office

QuickBooks

Clerical experience

Data entry

Bookkeeping

Administrative experience

Customer service

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