Customer Service Office Assistant

*** ****** **,

Lufkin, TX *****

(C) 936-***-****

***********@*****.***

ERIN STUBBS

Objective

To obtain a position as a “Remote” or “Work from Home” position as an administrative representative that will utilize my computer knowledge, organization abilities, strong people skills, and business experience.

Experience

Oct 2021 – June 2022 Pilgrims Pride Lufkin, TX

Trimmer on Rapids processing line

Sept 2010 – Jan 2017 Marder Benefits Humble, TX

Office Assistant / Benefits Administrator (Customer Service)

Maintained accurate, up to date comprehensive and confidential files and records.

Coordinated and managed multiple priorities and projects on a timely basis with exceptionally well-organized, detail-oriented, and resourceful skills.

Administering benefits and plan coverage opportunities available for each client’s employees.

Created an efficient administrative support department.

May 2006 Employer Service Professionals, LTD Houston, TX

Secretarial Position

Facilitated spreadsheet and database management for Sr. Office Manager of Human Resource fields as well as owners.

Opened and routed mail to appropriate departments within the different clients ESP, LTD administered.

Answered busy telephones, directed, and routed calls, and scheduled appointments.

Provided administrative and secretarial support in various office environments.

Responsible for the organization and efficient processing of bulk mailings to customers

March 2008 Employer Service Professionals, LTD Houston, TX

Office Manager

Coordinated and managed multiple projects on a timely basis with exceptionally well-organized, exceptional service

Processing payrolls for 15 to 20 clients on a daily basis.

Administering benefits and retirement plan coverage opportunities available for each client’s employees.

Managed sales representatives as supervisor on duty.

06-2004 Kirkland’s, Inc Humble, TX

Customer Service Sales Representative

Informing new customers of the previous/current sales available.

Set up advertisement.

Suggested new products for customer quality.

Maintain store appearance.

01-2005 Kirkland’s, Inc Humble, TX

Sales Manager

Managed sales representatives as supervisor on duty.

Maintained cash flow at closing of store by counting and dropping off funds as necessary.

Assure representatives fulfill job duties as scheduled daily.

Utilize efficient and courteous customer service in both retail and business settings.

Skills

Quick books, Microsoft Excel, Microsoft Word, Microsoft Outlook, type 50 words per minute.

Goals

To become a human resource or benefit administrator representative and pursue in the qualified field of customer service skills and business experience.

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