Digital Marketer & Customer
Manager
Experienced and result driven Digital Marketer & Customer
Manager with over a year of experience effectively managing customer relationship & marketing projects from conception to completion. Using digital tools and
interpersonal skills to increase sales and overall company productivity.
Career Objective
2021 - 2022 Digital Marketer
Certified in Customer Management Relationship
Great Learning Academy
2022
Certified in Project Management Essentials
Management and Strategy Institute
2020
Certifications
Work
Experience Generated leads through the edu-sell technique, which resulted in a 10% increase in sales
Increased company visibility and followers on social media through content marketing and paid traffic
Increased website traffic by 50% through Facebook ads Created five digital products, which increased the company's revenue by 20%
Dove World
Enterprises
Customer Service Representative
Managed a large number of incoming phone calls
Increased monthly sales by 80% through customer's
follow-up strategy
Increased customer satisfaction by 13% through
communication and problem-solving skills
Converted leads to potential customers through
interpersonal skills
2020 - 2021
Dove World
Enterprises
Education 2015 - 2019 Bsc. Economics
Adekunle Ajasin
University, Akungba
Akoko, Ondo State
2007 - 2012 S.S.C.E
Holy Spirit Catholic
High School Modakeke,
Osun State
GLORIA OMOTOSHO
Dikat Junction, Ring Road, Ibadan
+234**********; **************@*****.***
Customer Management
Digital Marketing
Relationship Building
Critical Thinking
Communication Skills
Problem Solving
Additional Skills
Certified in Netpreneurship, Corporate Ethics Skills, Human Relations & Entrepreneurship skills
MegaRich Consults & Network LTD
2017