< Elisa Lugo *
Elisa Lugo
Apple Valley CA 92308
Email: *************@*****.***
Objective: Obtain a position as a team-member ina
people-oriented organization where I can maximize my
customer-service experience in a challenging environment
to achieve corporate goals.
Work Experience:
11/16-09/2021 Wells Fargo Bank
Wilmington, CA
Personal Banker
e Established new consumer accounts and
familiarized new customers with bank
policies, procedures and disclosures.
e Provided a full range of financial services
to customers: based on evaluation of their
financial needs.
e Processed deposits, withdrawals, and
payout funds in accordance with bank
procedures to records all transactions
accurately and balance each days operations
e Maintained high standards of
performance record through exceptional
customers service, attention to detail, and
follow up
9/2009-011/2016 Pizza Hut
Wilmington CA
General Store Manager
e Completes daily reports and document ona
timely basis
e Maintains effective safety and security
programs
e Completes all other assigned duties and
responsibilities
e Communicates effectively with other
management staff
e Strong leaderships skills: demonstrated
ability to lead people and get results through other
is required
Eduction
2002- 2006 Cabrillo High
School LBCA
High School Diploma
Language Skill
Spanish: Fluent (speaking, reading, writing)