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CURRICULAM-VITAE

PERMANENT ADDRESS:-

Name- Shyam kumar

S/O - Mr. Ramdhari pandit

Vill. - Aspura, Post - Bikram

Distt. - Patna, (Bihar), India

Pin Code - 801104

Mob. - +916*********.

E-mail : adspeq@r.postjobfree.com

CAREER OBJECTIVE

·Looking forward for a career in an organization where I can use my diverse skills, knowledge and effort to add value to the organization and enhance my career.

WORKING EXPERIENCE :- (11.5 years)

·Currently working with AASMAN restaurant & banquet as an Restaurant manager at Patna from 22 nd Dec.2018.

·Worked with SAI HOSPITALITY, Jaipur, India as a catering manager from10th Feb. 2016 to 25th Nov 2018.

·I have worked with LE MERIDIEN MINA SEYAHI, Dubai in F&B Service as a Waiter from 22nd Sept. 2013 to 11th Dec.2015.

·I have worked with HOLIDAY INN EXPRESS HOTEL, Airport, Dubai in F&B service department as a f&b attendant from 28th Jan 2012 to 12th Sept 2013.

·I have worked with RADISSON BLU RESORT & SPA, ALIBAUG, INDIA in F&B Service Department as a f&b attendant from 01 November 2010 to 12Th December 2011.

TRAINING

·I have successfully completed a training programme and assessment in HABC LEVEL 2 (UK based) Award in Food Safety in Lemeridien Mina Seyahi hotel, Dubai in Nov. 2013.

·I have successfully completed a training programme and assessment in Foundation Food and Safety in Holiday Inn Express hotel, airport, Dubai in March 2012.

·I have done six months Industrial Training from RADISSON HOTEL VARANASI, INDIA, in 2009.

DUTIES & RESPONSBILITY

·Ensures compliance with service standards, according to guidelines established by the organization with the aid of operational checklists.

·Ensure availability, proper handling, strong and effective control of all service equipment & accessories in order to achieve smooth operation.

·Ensure about the proper menu and discus with chef if any changes is required.

·Ensure overall cleanliness and maintenance including furniture and fixtures within the outlet.

· Routine wise checkup for cleanliness and hygiene for staff and working area.

·Responsible for duty schedules and effective manpower planning for the outlet.

·Responsible for all mis-en-place and mis-en-scene for the outlet.

·Responsible for creating and collecting accurate bills and amounts for all service done.

·Conduct daily briefing before and after the operations.

·Oversees optimal utilization of seating capacity & upselling techniques for constant

improvement of Outlet APC.

·Ensure a professional work environment and that accurate up-to-date records are

maintained (e.g. Log Book, Reservation Details, Guest history, Notice Board. etc.)

·Ensure that outlet employees adhere to an organization policies and standards.

·Ensure discipline and adherence to the company code of conduct amongst team members.

·Constantly coaches and provides training to outlet staff on product knowledge,

presentation, service, upselling, grooming, and other aspects of service.

·Ensure the quality of food and beverage as per the expectation of the guest.

·Managing all the vendors for all supplies for run the operation successfully.

·Preparing Daily Sales Report and PNL as per organization conduct of rule.

·Operating the banquet as well.

SUMMARY OF SKILLS

·Able to work under pressure and possess effective communication skills & enjoy team work.

·Able to take up early responsibility, not losing hope even if in extreme busy.

·Able to control self and team discipline.

·Get along with different types of people shortly.

· Proficient in time management.

·Situation and complain handling.

·Able to maintain the team respect.

TECHNICAL SKILL

·Knowledge of Winhms and Micros billing system.

·Knowledge of CSAT billing system.

·ADCA(1year diploma in computer)

ACEDEMIC QUALIFICATION

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·10+2 with science stream from Bihar Board, India.

PROFESSIONAL QUALIFICATION

·3 years Bachelor Degree in Hotel Management Catering Technology & Tourism from “SAMS” IHM,VNS (UP), INDIA, session 2007-2010. Approved by A.I.C.T.E. and affiliated to PTU (Jalandhar).

LANGUAGE KNOWN

·Hindi.

·English.

PERSONAL PROFILE

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Date of Birth : 3rd Feb 1987

Sex : Male

Nationality : Indian

Marital Status : married

Hobbies : Listing Music & Playing Chess.

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ACHIEVEMENTS

· I have got one time employee of the month during working with Lemeridien,Mina Seyahi, Dubai in August 2014 .

· I have got one time employee of the month during working with Holiday Inn Express, Airport, Dubai in June 2013.

·I have got three times Bravo certificate during working with Radisson Resort and spa, Alibag, India in 2011

sDECLARATION

·I hereby declare that all the information furnished above is true to the best of my knowledge and belief.

Date:

Place:

(Shyam Kumar)

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