Computer Technician Desktop Support
Resume:
Juan Long
Cleveland, OH *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
EWA assembler
Process technology - Mentor Ohio
April 2019 to Present
1. Build and assemble complex electrical components to specification 2. Operate electrical and mechanical hand tools and equipment 3. Read and follow work instructions and drawings
4. Test and troubleshoot components and sub-components Calibration technician
Fluke Biomedical - Solon, OH
June 2018 to Present
Calibration of medical devices and x ray devices to detect for radiation use all types of hand tool and use computer to read service order. And update data base of all work that was done to order. Use various electronic equipment. And other electronic equipment to calibrate detector. Use Windows and spread sheet data for daily imput
Assembly Technician
Ericsson - Cleveland, OH
November 2017 to January 2018
Working on inkjet molding and wireing
Assembly
Hy-Tech - Oakwood, OH
August 2017 to September 2017
assembly work building Rockwell panels, wiring, used all hand tools and measurements, sub-assembly Alarm Technician
Mas-Tek Engineering & Associats, Incn. - Cleveland, OH April 2016 to March 2017
Install DIGITAL LIFE security system, cabling cat 5, use design software for program of system Assembly Electrical Wiring
Cleveland Range, LLC/Manitowoc - Cleveland, OH
March 2012 to April 2016
Responsibilities
Wire and build control boxes and timer panels use hand tools, wire harness, blueprints, wiring schematics, subassembly, assembly, install onto commercial ovens,grinding, solder, air tools Computer Technician
Computer Maintenance Tech I Pierce Community College Tacoma - Tacoma, WA January 2000 to January 2011
Technical Support
TekSystem Desktop Support - Seattle, WA
September 2007 to November 2008
Lab Technician
TekSystem Desktop Support - Seattle, WA
February 2008 to August 2008
Teksystem Enterprise Help Desk
TekSystem Desktop Support - Seattle, WA
September 2007 to December 2007
PC Setup Technician
Manpower Inc - Seattle, WA
April 2007 to June 2007
Information Technology Help Desk Annie Wright School, Tacoma, WA Temporary Professional Worker I Washington State University Tacoma, WA
December 2006 to March 2007
12/05-01/06
Information Technology Director/Instructor Infinity Computer Club Washington State University - Tacoma, WA
April 2004 to May 2005
Assistant Administrator
Washington State University Learning Center - Tacoma, WA 2003 to 2003
2003
Education
Telecomucations technology
Bates Technical College - Tacoma, WA
January 2005 to June 2007
Certificate
Gonzales and Nisenfield Academy
Skills
Soldering, Wiring, Assembly Worker, Measurement, Oscilloscope, Networking, MS Office, Troubleshooting, Assembly Line
Additional Information
HIGHLIGHTS OF QUALIFICATIONS:
Excellent interpersonal communication skills with customers and Co-workers Professional level detail orientation accuracy and quality control Troubleshooting and problem solving skills, install varies types of software Supervision of up to three service technicians
Organized installation and service project, Independent project management skills Inventory ordering and cost management, office skills and 10 key by touch Great customer service skills and the ability to instruct and train others Project Management, Coordinate with vendors
Ability to meet deadlines and projects outcome requirements Windows 95, 98, 00, NT, XP, Vista, Windows 7, Office 97, 2003, 2007, 2010 Macintosh OS X operating systems, Worked with Server 2000, 2003 and Active Directory, DHCP, Routing Protocol, VPN Outlook/ Entourage
Ability to install software and hardware and repair varies models of desktop, notebooks, and laptops, installation of all types of clients software with rights, software upgrades Knowledge of Cisco router and other routers and switches and wireless, Some basic programming and Blackberry support
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