RIDMA SIRIWARDANE
B.Sc. in Business Management (Logistics Management) – Second Class Upper Division
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OBJECTIVE: MBA student at University Canada West, looking to secure part-time opportunities in production, customer service-related, and logistics-related positions. HIGHLIGHTS OF QUALIFICATIONS
MBA student University Canada West, anticipated graduation Spring 2023
B.Sc. in Business Management (Logistics Management)
One-year experience in Event management
Experience in Bank Industry
Strategic relationship and partnership-building skills, listen attentively, solve problems creatively and use tact and diplomacy to achieve positive outcomes.
Proven ability to multi-task and manage a high-volume workload in a calm and constructive manner.
Proven ability to work independently with excellent self-management and time management skills.
Technical Expertise
Microsoft Office (Word, Excel, PowerPoint & Teams).
Data Analytics in Python
Education and Training
MBA students, last year (anticipated graduation Spring 2022) University Canada West, Vancouver BC
B.Sc. in Business Management (Logistics Management) (Mar 2016 – Nov 2019) NSBM Green University, Sri Lanka
Work Experience
Warehouse Associate - Ceva Logistics (June 2021- Present)
Scanning, sorting boxes and packages
Ability to ride electric pallet jack
Lifting the weight between 15lb and 55lb
Work in a fast-paced environment and can work under supervision or on own.
Able to work with other team members.
Management Assistant - EventsEgde Holdings (December 2019 – December 2020)
Responded to telephone inquiries, providing quality service to customers and associates inquiring about the availability of products or status of orders.
Attentively listening to the caller needs to ensure a positive customer experience.
Effectively responded to customer questions and, if the queries were more complex, updated the customers with feedback and anticipated wait time.
Documented written chats and results categorized as query solved or escalated to the department.
Intern- Sampath Bank PLC (January 2018 – July 2018)
Prepared balance confirmation letters for Visa, Audit and Inland revenue purposes.
Prepared monthly tax deduction certificates.
Checked Cash Shortages and overages, ATM Shortages and overages, Kiosk shortages and overages and reported to the relevant branches.
Informed specific branches of monthly statements 15th of every month. References
Mr. Dylan Kelaart
General manager
Amazon - YVR 8
3200 East Broadway
Vancouver, BC, V5M 1Z8
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Darshan Shah
Warehouse supervisor
Ceva Logistics, Richmond.
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