Assistant Manager Customer Service
Resume:
ABOUT ME
My aim is to do my work with honesty, whatever work is given to me, it should be completed in the time I have decided,
I show total loyalty to my work, and my goal has been to work wherever I am - as long as there is worked, there is work. That's why I believe karma is religion.. I am working in hospitality industry since last 15+ years Personal Details...
My Passport - M1950935
Marital Status - Married
My Father Name - Shri Bache Singh
WORK EXPERIENCE
Food Court Manager
Blue Chip Hospitality Pvt Ltd. [ 16/02/2016 – Current ] City: New Delhi
Country: India
Managing The Restaurant / Food Court Staff. ...
Managing Inventory, Ordering Supplies, And Checking Equipment Regularly. ... Supervising The Food Preparation and Overall Presentation of Food. ... Scheduling The Staff.
Hire, train, oversee, and sometimes fire employees
Order food and beverages, equipment, and supplies
Oversee food preparation, portion sizes, and the overall presentation of food Ensure that employees comply with health and food safety standards Address complaints regarding food quality or service Schedule staff hours and assign duties
Assistant Manager Banquet
The Executive Club Resorts Pvt. Ltd. [ 15/03/2014 – 15/02/2016 ] City: New Delhi
Country: India
Prem Singh
Nationality: Indian
Date of birth: 11/02/1982 Gender: Male
Email address: ****.********@*****.***
Whatsapp Messenger : +919*********
LinkedIn : linkedin.com/in/prem-bisht-2844461b2
Address: H. No. - 76, New T Block, Gali No. - 6 Near Sunday Bazaar, Uttam Nagar, 110059 West Delhi (India)
Supervise the banquet operations in absence of Banquet Manager. Assist Banquet Manager in setting departmental strategies and goals to achieve operational targets.
Perform accurate reconciliation of daily cash controls. Record working hours of each staff and process weekly payroll. Coordinate and manage all activities pertaining to food service operations. Maintain inventory of food materials, equipment, linens and paper supplies to avoid any shortages.
Supervise culinary operation team to provide variety of food items to attract customers.
Adhere to health, safety and sanitation guidelines. Organise and execute banquet events to ensure customer satisfaction. Provide outstanding customer service for repeat business and profitability. Design innovative floor plans and creative buffet presentation. Catering Assistant Manager
Global Gourmet (Out Door Catering Company) [ 15/03/2012 – 14/03/2014 ] City: New Delhi
Country: India
Helping to plan menus for school, company, social function & corporate Function meals Preparing food for the appropriate food services which include breakfast, breakfast and lunch. Checking stock levels and placing orders with suppliers. Helping, and preparing food for other school functions when necessary. Responsibility for management of cashless catering system Counting and recording of money taken
Any other reasonable catering duties as requested by Catering Manager or members of the Leadership Team of the School / Company, corporate & social Caption (Supervisor)
The Claremont Hotel Convention Centre [ 15/03/2010 – 10/03/2012 ] City: New Delhi
Country: India
Managing workflow. ...
Training new hires. ...
Creating and managing team schedules. ...
Reporting to HR and senior management. ...
Identifying and applying career advancement opportunities. ... Helping to resolve employee issues and disputes.
Always greet and welcome guests promptly in a warm and friendly manner. Always thank and give fond farewell to guests conveying anticipation for their next visit. Assist guest while seating.
Kitchen Helper
Lutyens Hotel [ 15/01/2009 – 14/03/2010 ]
City: New Delhi
Country: India
Assist in basic food preparation.
Clean kitchen equipment.
Load and unload dishwasher.
Clean food preparation and storage areas.
Receive and store goods.
keep food preparation areas clean.
clean kitchen equipment and appliances.
clean bench tops, floors, ovens and ranges.
retrieve food items as requested by chefs.
Food and Beverage Attendant - Steward
The Claremont Hotel & Convention Centre [ 18/07/2006 – 10/01/2009 ] City: New Delhi
Country: India
Organise the display of foodstuffs on table, trolleys, and buffet Execute safety and consistency checks of food trays before distribution to the dining hall Create a more positive team culture via cooperation and humour Responsible for assisting event or dining room cleaning to verify that safety regulations are followed
Employ as a well-rounded group member
Manage a visually pleasing space across the day
Handle credit or debit transactions through the Payment system Trainee Steward
The Essex Farm & Resorts [ 18/06/2004 – 12/07/2006 ] City: New Delhi
Country: India
Serving guests water and other refreshments.
Presenting menus to the customers.
Refilling glasses and cleaning empty plates.
Assisting the Waiters in collecting food from the serving station. Helping with the unloading of kitchen stock and ingredients. EDUCATION AND TRAINING
Senior Secondary (10+2)
Board Of Higher Secondary Education Delhi [ 25/06/2001 – 25/06/2002 ] Address: Hind Academy Laxmi Nagar East Delhi - 110092 Delhi, 110093 East Delhi (India) High School (10th)
GIC Inter Collage Dwarahat Almora Uttrakhand [ 18/07/1999 – 18/07/2000 ] Address: Dwarahat Almora, 263653 Almora (India)
Computer Course - Basic
Java Internet Academy [ 15/01/2003 – 31/12/2003 ]
Address: Main Road Aya Nagar Aya Nagar Market, New Delhi - 110047, 110049 South Delhi (India)
English
LISTENING C1 READING C1 WRITING C2
SPOKEN PRODUCTION B1
SPOKEN INTERACTION B1
Kumaoni
LISTENING C2 READING C2 WRITING C2
SPOKEN PRODUCTION C2
SPOKEN INTERACTION C2
IHM (Hotel Management)
6 Month Course - Training [ 10/01/2004 – 15/06/2004 ] Address: Pusa J5M9, QMX, Pusa, New Delhi, Delhi 110012, 110012 Delhi (India) LANGUAGE SKILLS
Mother tongue(s): Hindi
Other language(s):
DIGITAL SKILLS
My Digital Skills
Microsoft Word / Microsoft Excel / Microsoft Powerpoint / Social Media / WhatsApp / Word / Microsoft PowerPoint / Power Point / Internet user / E-mail use / Microsoft Office (Word Excel PowerPoint Outlook) / gmail / Youtube / Micosoft powerpoint I sincerely declare that the facts provided in this resume are true and correct to the best of my knowledge. I hereby confirm that all the details furnished above are authentic and accurate to the best of my belief. Delhi-India
Prem Singh
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