Ibtisame Hamouchi

Castro Valley, *****

510-***-****

adsp3l@r.postjobfree.com

Profile

Young, energetic and passionate about helping people. I am fluent in my native Arabic, French and English as well. Super user using Epic/IMS/EAGLESOFT. I am most enthusiastic in applying the knowledge I have most recently acquired to a position in the healthcare industry.

Experience

7/12-Present

Pain and Rehabilitation- Emeryville CA . Patient Coordinator

●Responsible for collecting patient co-payments in accordance with the Co-payment Collection Policy.

●Check in/out patients and take phone calls for five more locations.

●Work with Work Compensation patients using the IMS system.

5/2018 - 11/2021

Mass General Hospital Boston- Patient Coordinator III

●Provided administrative support to healthcare providers in a high-volume ambulatory setting.

●Functioning as the primary interface between the patient and the providers. check in/out patients.

●Responsible for collecting patient co-payments in accordance with the Co-payment Collection Policy.

●Worked closely with the International Office to schedule visits.

●Effectively navigates Epic, IMS, CRMS, Eagle Soft, Patient Gateway and MS Office suite technology systems. May function as a super-user as applicable.

●Prepare and submit billing data and medical claims to insurance companies.

●Trained new hires (patient coordinators).

3/2017 - 4/2018

Boston children’s Hospital-Boston, Ma- Data Entry

●Ability to maintain a high level of professionalism and handle all situations diplomatically and courteously.

●Scanned and indexed medical records. Collected and organized medical records.

●Researched and downloaded publications for the divisional research lab.

1/2013 - 5/2017

Bunker Hill C.C. -Charlestown, Ma- Math Lab Tutor

●Provided limited advising of students on academic programs, evaluation of academic progress of students, and preparation of tutoring plans.

●Committed to excellence in undergraduate learning and teaching in a diverse student population in an open access college.

Education

1/ 2017 - 5/2019

Cambridge College-Boston, MA- Bachelor’s in science

Health Care Management

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