Data Entry Patient Coordinator
Resume:
Ibtisame Hamouchi
Castro Valley, *****
*****************@*****.***
Profile
Young, energetic and passionate about helping people. I am fluent in my native Arabic, French and English as well. Super user using Epic/IMS/EAGLESOFT. I am most enthusiastic in applying the knowledge I have most recently acquired to a position in the healthcare industry.
Experience
7/12-Present
Pain and Rehabilitation- Emeryville CA . Patient Coordinator
●Responsible for collecting patient co-payments in accordance with the Co-payment Collection Policy.
●Check in/out patients and take phone calls for five more locations.
●Work with Work Compensation patients using the IMS system.
5/2018 - 11/2021
Mass General Hospital Boston- Patient Coordinator III
●Provided administrative support to healthcare providers in a high-volume ambulatory setting.
●Functioning as the primary interface between the patient and the providers. check in/out patients.
●Responsible for collecting patient co-payments in accordance with the Co-payment Collection Policy.
●Worked closely with the International Office to schedule visits.
●Effectively navigates Epic, IMS, CRMS, Eagle Soft, Patient Gateway and MS Office suite technology systems. May function as a super-user as applicable.
●Prepare and submit billing data and medical claims to insurance companies.
●Trained new hires (patient coordinators).
3/2017 - 4/2018
Boston children’s Hospital-Boston, Ma- Data Entry
●Ability to maintain a high level of professionalism and handle all situations diplomatically and courteously.
●Scanned and indexed medical records. Collected and organized medical records.
●Researched and downloaded publications for the divisional research lab.
1/2013 - 5/2017
Bunker Hill C.C. -Charlestown, Ma- Math Lab Tutor
●Provided limited advising of students on academic programs, evaluation of academic progress of students, and preparation of tutoring plans.
●Committed to excellence in undergraduate learning and teaching in a diverse student population in an open access college.
Education
1/ 2017 - 5/2019
Cambridge College-Boston, MA- Bachelor’s in science
Health Care Management
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