Data Entry Insurance Clerk
Resume:
**** ******* ***, **********, ** *****
adsoyv@r.postjobfree.com
Yolanda B Faridnia
Objective Seeking an administrative/Customer Service position where I can further develop my skills and knowledge gained in the workplace. I’m confident to be an asset to your company or organization.
Experience 05/05 04/13 MCMC LLC Wilton, CT
Executive Administrative Assistant
• Preparation of Correspondence to all Levels of Management with Manager
Bill Negotiations
• Became proficient in the Web Opus, SLP, Schedule Link w/Workers’ Comp
• Monitored performance of processed claims accomplishments in meeting, Interpreting as needed strict objectives
• Knowledge of ICD-9 CM Coding
• Skilled in multi-tasking as a work ethic and due to complex job
responsibilities
• Provider Call Back
• Researching Accounts/Claims
• Processing Claims
• Cutting Checks for Providers
• File Extractions (Calculare, SLP, Web Opus)
03/04 - 03/2006 City of Bridgeport C. D. A. Bridgeport, CT
Senior Information Specialist
• Preparation of Legal Contracts for numerous Agencies in several Federal Grant categories
• Processing Payment Reimbursements for Agencies and Carefully Reviewed
Eligibility
• Became proficient in the U.S, Department of Housing & Urban Development
Integrated Disbursement Information System (IDIS) online funding system
• Monitored performance of agencies accomplishments in meeting strict objectives
• Monitored and work closely with Emergency Shelter, Public Agencies, Subsidized
Housing, Substance Abuse/Rehab Center
• Skilled in multi-tasking as a work ethic and due to complex job
responsibilities
• Preparation of Correspondence to all Levels of Management with Director
Interpreting/Translate documents and assist Director with clients
10/01 – 02/04 Cablevision Systems of CT. Trumbull, CT
Customer Servicer Representative Lead Bilingual
• Monitors employee performance
• Provide direction communication to ensure
• Train in a professional efficient knowledgeable timely manner
• Ensuring calls are answered in an efficient time manner
• Monitors employee performance
• Takes corrective action
• Counsel employees on performance, attendance and other areas of improvements
• Prepare work schedules, performance and reports
• Implement review daily process improvements.
• Plans, directs and evaluates the workflow
* Handles and resolves escalated patient calls and inquiries
11/99 – 10/01 Cablevision Systems of Ct. Bridgeport, CT
Customer Service Coordinator Bilingual
• Sales and Billing
• Telemarketing
• Setting Installations & Other Appointments
• Service Calls/Researching Accounts
• Customer Call Back
• Implementing - Billing Adjustments
• Payment Processing
• Scheduling
• Various Troubleshooting
01/00 - 11/00 Bass Hotels & Resorts Charleston, SC
Call Sales Agent
• PBX Phone System
• Telemarketing
• Worldwide Reservations
• Assisted Training with New Hires
• Translating Foreign Language Calls
09/97 - 08/99 Applied Magnetics Corp. Goleta, CA
Paralegal Clerk
• Translating Documents
• PBX Phone System
• Typed Legal Documents/Serving Documents
• Schedule Meetings w/vendors for legal closures
• Released of Information to attorneys/vendors as needed
• Various tasks
01/95 - 09/97 Pitts & Bauchman Realtors Montecito, CA
Legal Clerk
• Translating Documents
• Releasing Documents to Escrow
• Phone Answering (PBX)
• Scheduling, Filing, Faxing & Xeroxing
• Assisting Realtors as needed
02/91 - 01/95 Allstate Insurance Company Goleta, CA
Insurance Clerk
• Answering phones (PBX)
• Taking messages & Filing Claims
• Issuing insurance policies
• Data Entry. Faxing & Copying
06/87 - 07/90 I.N.S. Santa Barbara, CA
QDE Clerk
• Interviewing Clients
• Fingerprinting, Picture Taking and Record Keeping
• Translating Documents/Filing
• Transporting Clients to Interviews w/INS
• Updating files and information of Clients
Education
1984 - 1989 Santa Barbara High School Santa Barbara, CA
1992 - 1994 Santa Barbara City College Santa Barbara, CA
AA Administration of Justice, AA Liberal Studies
• Reading, writing, music, studying diverse areas of law and changes within the
criminal defense and civil law practice, immigration reform act as well as following changes with workers’ compensation, Hippa guidelines, fee schedules, usual customary reasonable
within.
References Available Upon Request
Contact this candidate