Loan Processor Customer Service
Resume:
Tracy Demeraski
Indian Trail, NC 28079
**********@*****.***
Skills
Offering experiences in Customer Service and Mortgage Industry. Creative problem solver and quick learner. Highly motivated and resourceful. Enjoy working on challenges and a team environment. Excellent communication skills.
Experience
Reliance First Capital Charlotte, NC Filestarter
January 2020-May 2022
● Order Title commitments and review for vesting, judgements and lien issues
● Liason for Appraisal vendors for payments, inspection dates
● Review appraisal for value and repairs if necessary
● Maintain pipeline and move files to processing in a timely manner
● Worked on Conventional and FHA loans
● Run DU and LP
May 2015-October 2018
Movement Mortgage, Indian Land, SC -Precloser
● Prepare in a timely manner an Initial Closing Disclosure
● Maintain a current pipeline to ensure no closing dates are missed
● Communicate with Loan Officers, Processors and Closers for outstanding items February 2014-May 2015
Wells Fargo, Charlotte, NC - Home Equity Specialist
● Register and complete income calls for loan applications
● Prepare files for underwriting
● Problem solver on a daily basis for challenging loan files
● Ensure the loan is in closing prior to the closing date
● Communicate with customers, attorney’s and/or title company for outstanding items January 2012-December 2014
First Financial Services, Charlotte, NC Sr. Loan Processor
● Process Conventional loans from origination to closing
● Follow up with customers for outstanding items
● Review income, assets and credit documents prior to loan going to underwriting
● Communicate status of files on a weekly or daily basis with Loan Officer
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