Data Entry Document Controller
Resume:
DEBRA WASHINGTON
Harrisburg, PA 17104 717-***-**** Dwashié671@gmail.com
Professional Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level
Job Title position. Ready to help team achieve company goals.
Skills
¢ Investigation Documentation * Quality Assurance Standards
¢ Continuous Improvement ¢ Document Preparation
¢ Documenting Changes * Quality Control Measures
Filing Procedures ¢ Data Entry
Work History
Owner/Operator 07/2000 to 06/2021
Tiny Tears Childcare — Harrisburg, PA
¢ Managed day-to-day business operations.
e Consulted with customers to assess needs and propose optimal solutions.
¢ Trained and motivated employees to perform daily business functions.
e Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Document Controller in Quality Assurance 09/1996 to 05/2000
Highmark Blue Cross Blue Shield — Camp Hill, PA
¢ Carefully reviewed all documents and reports for completeness and accuracy.
e Scanned, filed and transmitted various documents and adhered to digital filing procedures.
@ Checked accuracy and completeness of documents to identify deficiencies and recommend
corrective actions.
e@ Monitored due dates and deadlines and worked to submit all documents on time or early.
Claims Examiner 10/1987 to 09/1995
Blue Shield — Camp Hill, PA
e Reviewed new files to determine current status of injury claim and to develop plan of action.
© Collaborated with claims department and industry anti-fraud organizations to resolve claims.
e Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
e Conducted day-to-day administrative tasks to maintain information files and process paperwork.
Education
Associate Of Applied Science: Human Services Expected in 10/2024
Grace Christian University - Rapid Falls Michigan
Will be starting school in October 2022
Secondary School Diploma 12/1982
oic
GED Equivalent Diploma
Life Coach
Have a certificate In Life Coaching
C4 a Q
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