Process Server Assistant Manager

Esquiel (Zeke) Cantu

**** ***** **

Kirby, TX ***19

Cell(210-***-*****

************@*****.***

Professional Summary

I have been selling life and health insurance since 2018. I worked for Family First Life for about a year. Then, I worked for the Knights of Columbus for a little over a year. The last 3 years have been with a subcontractor - TeleTech.

Owned and operated a successful small business in Taxicab Industry. Catering to San Antonio residents and visitors on a daily basis. Acquired management experience in fast food industry. Taught High School Computer Software Professional addressing Corporate needs in Mainframe Computer Applications.

Education

BBA – Business Computing, Texas A&M at Kingsville, TX

MBA – General Business, Texas Southern University, Houston, TX

Skills

+ Computer Skills + Bilingual English/Spanish

+ Customer Service + Customer Relations

+ Time Management + Supervise Employees

+ Sensitivity Training + Team Builder

Experience

US Census Field Representative

Small Business Owner(10+)

Process Server in Bexar County

Sports Official

Independent Contractor Yellow Cab – San Antonio

+ Meet Minimum Weekly Sales Goals

+ Provide Quality Service

+ Successfully acquired personal customer list

+ Maintain Vehicle in proper working condition

+ Provide positive Experience to all Customers

Assistant Manager(1+)

Jack-in-the-Box

Meet Daily Sales Quota

Supervise team to provide good service

Maintain Quality food control measures

Ensure end of shift reports completed

Institute positive attitude toward team and customers

Resolve customer complaints

Software Instructor(1)

Southside School District

+ Teach ninth grade students basic computer skills

+ Meet minimum annual objectives

+ Design and implement course lessons

+ Manage classroom with 20+ students

Software Contractor (4+)

Nations Bank, Lucent Technology and Exxon

Program Cobol programs to meet customer specifications

Document changes to programs and all connecting modules

Provide problem resolutions

Software Analyst and Programmer(10+)

Texaco Oil and Gas

Analyze System Flow to meet Customer Demands to Daily System

Upgrade PL/1 and Cobol Programs and Modules for Customer needs

Document program upgrades and customer requests

Resolve daily system breakdowns

Contact this candidate