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Sierra Browder Customer Service
Summary
I have a passion for customer service and I can create innovative solutions to keep customers committed and satisfied.
Though my work experiences may vary, I’ve obtained tons of transferrable skills that all lead me back to my excellent expertise in Customer Service.
Customer Service skills.
Personal skills
Adaptable
Amiable
Efficient
Resourceful
Role Model and Mentor
Maintains Professional Demeanor
Team Player
Ability to respond swiftly
Proficient with Microsoft Word 2010
Outstanding communication, listening and observation skills.
Work Experience
Tim Hortons Crew Member 3-1-2017 / 2-15-2018 Westland, Michigan
Ensure safe preparation of food and beverage ingredients including temperature recording
Following standards of Marek Hospitality and Tim Horton’s
Provide service to customers ensuring correct and efficient order completion while maintaining exceptional customer service standards
Skills in service at each service station
Comply with maintenance of food rotation to minimize spoilage
Adherence to policies and standards as outlined in Employee Handbook as well as all workplace safety and food safety/sanitation regulations
Perform other duties as assigned to meet business needs
Cuyahoga County Clerk of Courts Data Entry Clerk 1-25-2010 / 3-25-2010 Cleveland, Ohio
Entering customer and account data from source documents within time limits
Compiling, verifying accuracy and sorting information to prepare source data for computer entry
Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output
Education/Training
Regency Beauty Institute 2014 to 2015 Willoughby, Ohio
Cosmetology
Tri C Community College 2011 to 2013 Cleveland, Ohio
Medical Billing & Coding
Cleveland Job Corps 2008 to 2009 Cleveland, Ohio
Medical Asst. Certificate /Diploma / First Aid & CPR Certificate
References Available Upon Request -
Professional skills